Can I change my Xbox email without deleting the primary email address?

Hello, 19WoolleyAl. I'm Arturo, and I'll be glad to provide assistance with your inquiry today.

Yes, you can change the email address associated with your Microsoft account by following these steps:

“Go to Add an alias https://go.microsoft.com/fwlink/p/?linkid=864833. Sign in to your Microsoft account, if prompted.

Under Add an alias, do one of the following:

Create a new Outlook.com email address and add it as an alias.

Add an existing email address as an alias.

Select Add alias.”

However, you may want to keep this in mind when trying to add a new alias:

“You can't add an email address that's associated with a work or school account as an alias.

An alias or email address can only contain letters, numbers, dot (.), underscore (_) or dash/hyphen (-). Spaces and other special characters aren't allowed.

Existing Hotmail, Live, Outlook.com, and MSN addresses can't be added as aliases, and you can't add an alias that is already associated with another Microsoft account.

It isn't possible to create a new alias using @hotmail, @live.com, or @msn.com. If a Hotmail address is important to you, you need to sign out and create a new account.”

Besides that, in case you're interested in making the new alias the primary one (this doesn't delete your previously linked aliases/emails), you can follow these steps:

“Go to Manage how you sign in to Microsoft https://go.microsoft.com/fwlink/p/?linkid=842796. Sign in to your Microsoft account if prompted.

Under Account aliases, select Make primary next to the email address that you want to use as your primary alias.”

This information was taken from the following article:
https://support.microsoft.com/offic...look-com-459b1989-356d-40fa-a689-8f285b13f1f2

Furthermore, please refrain from sharing personal information, including email addresses, gamertags, transaction IDs, order numbers, etc.

As community users, we are not able to enter or check your account information, and everything we comment can be seen by anyone on the internet.

I hope you find this answer helpful to your inquiry, but I will remain attentive in case you have any other one.

Regards,

Arturo.

You can change the primary email address of your account without losing any of your xbox progress.

Hi there,

you can't merge accounts itself or fully move the Xbox Live Account to a different Microsoft Account, but something that could work for you is changing the primary email address for the Microsoft Account.

My assumption what steps might be required are:

- Change the primary email on the New Unused Xbox Account account to something else (you might need a new MS account/email for that) so that the Wanted email address is no longer attached to a Microsoft Account.

- Change the primary email on the Old Xbox account to the new wanted email address, so that that Wanted email address can be used to sign in to the Xbox main account.

See this link for the full information on how to change the primary email address on a Microsoft Account

https://support.xbox.com/my-account/microsoft-account/change-email-sign-in-for-microsoft-account

Let us know the results

do not delete the Microsoft account you want to change the primary alias then delete the old email address you no longer have access to

My understanding is that it is impossible to delete an old outlook/live/hotmail email address without deleting the entire Microsoft Account!

Microsoft have not implemented a system like Google. For example I managed to delete my Google Mail address from my Google Account and attach a non Gmail address.

Microsoft doesn't let you delete a Outlook email individually from your Microsoft Account. Point I want to know is whether changing the primary alias to the Xbox Live gamertag profile and then deleting the MS account will work?

I watched this video last night on youtube this guy says it is not possible. So who is right? :S
https://www.youtube.com/watch?v=2ZxN8XeYmts&t=222s

Hi there,

is it regarding the email address itself, that you don't want to delete the MS account?

If so, then you could see if changing the Primary email address for the MS Account will result in a solution that works for you.

For example on your current MS account (the one that was used for GTA4 etc.) you could change the primary email address to a new email address, after which I think you should be able to use that older email address to try and promote your offline profile
to an Xbox Live Account. (Be aware that changing email etc can take up to 48 hours to complete)

This is the link with the steps: https://support.xbox.com/en-US/my-account/microsoft-account/change-email-sign-in-for-microsoft-accou...

If there are other reasons why you don't want to delete the MS account, then I'm afraid there currenlty are no options to do so at the moment.