Can be purchased in the store, but cannot be used？

Discus and support Can be purchased in the store, but cannot be used？ in XBoX Sales and Promo to solve the problem; hi, i bought a 12 months live gold card at 「BestBuy」. I just notice the 12 months live gold is not working anymore, I would like to know if it's gonna... Discussion in 'XBoX Sales and Promo' started by quntinchan007Chan, Oct 4, 2020.

  1. quntinchan007Chan
    quntinchan007Chan Guest

    Can be purchased in the store, but cannot be used？


    hi, i bought a 12 months live gold card at 「BestBuy」. I just notice the 12 months live gold is not working anymore, I would like to know if it's gonna be availible in the future? 『Should I just return it or wait till
    it is availible?』

    :)
     
    quntinchan007Chan, Oct 4, 2020
    #1
  2. quntinchan007Chan Win User

    Can be purchased in the store, but cannot be used？

    There is no prompt, just jump back to the purchase page and choose one month or three months!
  3. Smwutches Win User

    Can be purchased in the store, but cannot be used？

    What's the error it's giving you when you try to redeem the code?
  4. Smwutches Win User

    Xbox live help!

    No. Currency on your account cannot be used to purchase gold. Gold can only be purchased with a credit card/paypal or by purchasing a prepaid card in a store.
  5. Smwutches Win User

    Xbox 360 live redeeming code option isnt allowing me to use it.

    Gold can only be purchased with a credit card/Paypal or by purchasing a prepaid gold card in a store. The money in your account cannot be used to purchase a gold subscription. It can only be used to purchase games or other content.
  6. StuartATrueRed Win User

    Unable to buy items using Microsoft balance.

    Fortnite Purchases for PC cannot be done using the Microsoft Store. You can only do that via the Epic Games website. The Microsoft Store purchases are for the Xbox versions of the game only.
Thema:

Can be purchased in the store, but cannot be used？

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