can anyone help i bought 1000 v buck and the mina girl skin on epic game website but I only...

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

I apologize but if you're playing on Nintendo and it was purchased through Epic games you may need to reach out to either the console support or the game support.

To help you, I go you their link: https://support.nintendo.com/

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Hi there!

V-bucks bought from the Microsoft Store only applies to Fortnite on the Xbox One and not on PC. The PC title is not available on the Microsoft Store, therefore V-bucks will not be applied to your Fortnite account via Xbox Live on the PC. You will have to
download the PC client from Epic Games website and then buy V-bucks from within the in-game store and it's bought directly from your EPIC account, not your Xbox Live account.

If you need further help with this matter you can contact EPIC Games support:
https://www.epicgames.com/site/en-US/customer-service

I hope this helps!

Hi Nisargbediya,

Thank you for posting on the Xbox forums.

Unfortunately, V-bucks purchased through the Microsoft Store are for the Xbox One only and per the

Fortnite FAQ on Epic Games website, "Q: Are my V-Bucks bound to the platform I purchase them on?

A: Purchased V-Bucks are shared between PC and mobile if you've linked your account with your Epic ID. However, V-Bucks purchased on PlayStation 4, Xbox One, or Switch are not shared between other platforms.

Any content you buy with V-Bucks will be available on any linked Fortnite accounts no matter which platform you buy the content on."

Basically only V-bucks that you buy through Epic's Store on PC or mobile are shared, but V-bucks purchased on consoles can only be used on consoles. You can however buy a skin using those V-bucks on Xbox and if your Epic account is linked to both Xbox and
your mobile device, then the skin would be shared across all platforms, just not the V-bucks.

Hi Elpr0xdmart89,

Thank you for posting on the Xbox forums.

If you requested a refund for V-bucks from either Microsoft or Epic Games at any point, then Epic Games will remove the V-bucks and any cosmetic items that were purchased using the refunded V-bucks.

For this issue, you will need to contact Epic Games customer service. Microsoft or anybody else on the forums will not be able to help you with removed V-bucks or skins, only Epic Games can help you with this. Fill out a

support ticket with them and they should get back to you.

Hi ,

Thank you for posting on the Xbox forums.

If you requested a refund for V-bucks from either Microsoft or Epic Games at any point, then Epic Games will remove the V-bucks and any cosmetic items that were purchased using the refunded V-bucks.

For this issue, you will need to contact Epic Games customer service. Microsoft or anybody else on the forums will not be able to help you with removed V-bucks or skins, only Epic Games can help you with this. Fill out a

support ticket with them and they should get back to you.

I've talked to the support and they say that Microaoft removed things