Can anyone from the UK actually reach Xbox support at all?

Discus and support Can anyone from the UK actually reach Xbox support at all? in XBoX on Windows to solve the problem; Hi I have been trying to reach out for the last 9 months, Last time we spoke i received this, kinda expected a response within the 24hrs you dictated.... Discussion in 'XBoX on Windows' started by GallantKillerk, Jul 1, 2022.

  1. GallantKillerk
    GallantKillerk Guest

    Can anyone from the UK actually reach Xbox support at all?


    Hi I have been trying to reach out for the last 9 months,

    Last time we spoke i received this, kinda expected a response within the 24hrs you dictated.

    [table][tr][td][/td][/tr][tr][td] Thanks for contacting Microsoft Support for Xbox[/td][/tr][tr][td] I’m glad we were able to get your issue with Repair Order addressed. During our session we advised you that our service center has not received the controller based on our tools. However, you mentioned that you've already coordinated with the courier and they told you that the controller was delivered. We are leaving this case open now and escalate your concern to our next level of support, if we already received word from them we will immediately inform you via email within 24hrs. Have more questions?There are plenty of other resources available to help with your Xbox experience. If you've hit a snag like today, or you just want to explore and connect with fellow Xbox enthusiasts, check these out.
    • Xbox Community :  Discuss topics with other gamers and get help directly from an experienced Xbox enthusiast.
    • Xbox Support : Find helpful content to solve any Xbox challenge you may have.
    • Xbox Account : Manage your family settings, payment options, order history, and subscriptions.  Ask a question or follow the answer to a question on an existing thread.
    If you still need help, contact Xbox support referencing the support request under the signature.Thanks,[/td][/tr][tr][td] [Mod removed name]Microsoft Support for XboxYour support request number is 7004525735 if you need it.Read the Xbox Support Terms of Use This message from Microsoft is an important part of a program, service, or product that you or your company purchased or participate in.Microsoft respects your privacy. Please read our Privacy Statement. Microsoft CorporationOne Microsoft WayRedmond, WA 98052 USA[MOD edited to remove personal identifiable information, please do not post full names of support advocates or personal contact information like phone numbers, email addresses, etc. in the forums][/td][/tr][/table]

    :)
     
    GallantKillerk, Jul 1, 2022
    #1
  2. XBF - Drew Win User

    Can anyone from the UK actually reach Xbox support at all?

    Hi GallantKillerk,

    Without providing any personal identifying information (ex. support advocate names, your contact information, etc), can you let us know how old this support ticket is and whether it is still active or if it has been closed for inactivity?

    From the email you provided, it looks like you submitted a support request for a Repair Order and they have escalated it and they did let you know that if you need additional help with your ticket, you will need to contact Xbox Support using the Virtual Agent and reference your support request number (7004525735). Try this method and let us know if you're able to get ahold of support.

    XBF Drew
  3. VibroPlex Win User

    Disgusted that I can't change my region

    > And the best anyone can tell me is to make a new account and lose all my money time and effort from my account.

    Actually, you can use your old account's content as long as you have the old account loaded onto your console. If the DLC is UK-licensable, then you can use from your UK account. Better, right?
  4. Draco719 Win User

    Mass Effect 3: Fight

    Actually alot of the Reach trailer was actual live action actors.

    My questions is, why isnt this trailer on Xbox Live? You can download the live action trailers from Skyrim, Reach, ODST, but not this one....anyone know why?
  5. raulrobbo Win User

    Console grinds when disc inserted

    I am in the UK and have the same grinding and the controller will not respond. Customer support is closed here. Not good. anyone from the UK spoke to anyone yet? got mine online from simply-games
  6. ngocphi Win User

    Halo Reach download issues

    halo reach is region locked so you have to be inside an xbox live region to purchase or download it of the region of your account

    (so UK account you must actually be in UK)
Thema:

Can anyone from the UK actually reach Xbox support at all?

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