Can anyone add their address to a repair request?

Discus and support Can anyone add their address to a repair request? in XBoX Games and Apps to solve the problem; I have tried to create a repair request for my Series X as the HDMI port is faulty and everything is fine until it asks for my address. From this point... Discussion in 'XBoX Games and Apps' started by Connor Mac, Sep 1, 2022.

  1. Connor Mac
    Connor Mac Guest

    Can anyone add their address to a repair request?


    I have tried to create a repair request for my Series X as the HDMI port is faulty and everything is fine until it asks for my address. From this point it does not recognize my address. The webchat asked me to change my password and region, as you could tell this did not help. I cannot seem to request a call as they say there is an issue.

    The picture below is all I get after I put the address in.

    Any help would be great as I just want to get my Xbox fixed.

    Cheers!
    Can anyone add their address to a repair request? [​IMG]


    :)
     
    Connor Mac, Sep 1, 2022
    #1
  2. JosefLBohorquez Win User

    Can anyone add their address to a repair request?

    Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.

    I'm an Independent Advisor and a Microsoft Xbox user like you.

    Hope you're doing great today despite this Connor

    I was trying to replicate your issue. In my case I didn’t experience problems starting a repair order / viewing the existing addresses.

    Where are you located? (Country)

    May I know if you tried re-adding your address or trying with a different address directly from the address book?

    https://account.microsoft.com/billing/addresses

    If yes, did you tried using a different device or wifi network? And double check if your browser has JavaScript enabled

    [​IMG]


    [​IMG]




    [​IMG]
  3. keithhadfield Win User

    Series X won’t power on. Unable to submit repair request

    i have the same issue in being unable to request a repair, i have got as far as putting in a shipping address then it tells me there are no repair options. please can you advise me how to remedy this issue.

    regards Keith
  4. ITILIANM0NST0R Win User

    Registering the Xbox1 Controller to the device

    The serialnumber is on the inside of the battery compartment. Log on to you microsoft account. Look for the tap that has your devices and you can add it there then select request repair
  5. MyFrozenEskimo Win User

    Looking For Girl Gamers O:

    anyone who wants to add me can :) just send a message that your on the forums with your request
  6. David Wirsching Win User

    Xbox Series X won’t connect to controller

    In that case, I'm afraid that we will have to think about requesting a repair of the console, to do this you can follow these steps:

    Visit the Xbox support site: Go to the Xbox support site in your web browser. You can find it at the following address: https://support.xbox.com/

    Select "Repair and Warranty": On the support site, look for the "Repair and Warranty" section or a similar option. It can be located in the main menu of the site or in the technical support section.

    Select your console: Within the "Repair and warranty" section, choose your specific Xbox console model. For example, Xbox Series X, Xbox Series S, Xbox One, etc.

    Choose the repair option: Once you have selected your console, look for the option that allows you to request a repair. There may be different options available, such as "Repair Now" or "Request Repair".

    Sign in to your Microsoft account: To continue with the repair request, you may need to sign in with your Microsoft account associated with your Xbox console. Provide your login credentials when prompted.

    Complete the request form: Follow the on-screen instructions and complete the repair request form. You may be asked to provide details about the issue you are experiencing with your console.

    Submit the request: Once you have completed the form, review the information provided and submit the repair request.

    I hope this helps.
Thema:

Can anyone add their address to a repair request?

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