Can a xbox family group member use the Xbox app?

Hello,

Try to remove and re-add the member and see if it will make any changes.

As an organizer, you can add members of your household to your family group by using the Xbox Family Settings app on your mobile device.

• Launch the Xbox Family Settings app, and then select the green Accounts icon in the top-right of the Family screen. Select Add organizer or Add child, and then follow the on-screen instructions to send an invitation to someone to join your family group.
  

Add someone to your family group in the Xbox Family Settings app | Xbox Support

Hello CazOza!

My name is Dérek, I'm an independent platform consultant and I'm grateful for the opportunity to help you.

Unfortunately it's not possible, friend.

Unless the account logged into the xbox app is your child's account, who wants to use the chat.

All respects

Hello NiallClifford,



Greetings!



Thank you for posting in Microsoft Community.



Based on the description, you are trying to search games and get through the Xbox app and is unable to because of an error message. Let us check and see on what we can do to help resolve your concern in a timely manner.

It is possible that your account is added to Xbox Family settings app before where the organizer set an age limit or block inappropriate games, apps and content for the members in their family group. Anything that exceeds these content ratings need an organizer's approval.

When you are on the right age, you can leave from a family group or the organizer may remove you from the group. To leave from family group. follow the steps below:

• Using a web browser, sign in to family.microsoft.com.
  
• Click next to your name and select Leave family group.
  
• Select Remove to confirm.
  

For your reference, see:

• Troubleshooting the Xbox Family Settings app | Xbox Support
  
• Manage a member’s content in the Xbox Family Settings app | Xbox Support
  

We look forward to your response. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.



Sincerely,

Hello StanYR,



Welcome to the Xbox Community Forum. Thank you for sharing your concern with us today and we hope that all is well. Let me see how I can assist you with this concern.

Organizers can set screen time limits for members in their family group who have access to Xbox consoles and Windows 10 devices. Follow these steps to start managing your family group’s screen time limits:

• In the Xbox Family Settings app, select the member’s tile. Select the Screen time tile, and then view the time limits that may appear by default or that you’ve already set under Schedule. After selecting the schedule that you want to change, choose through the range of days, time limits, and time ranges to set up the perfect screen time limit for you family group.
  

For more info on screen time limits and managing your family group’s access to Xbox features, select Learn more.

Customize family settings for every member of your household, such as screen time limits, age-based content filters, social communication settings, and multiplayer settings.

Manage a member’s content in the Xbox Family Settings app

Manage a member’s content in the Xbox Family Settings app | Xbox Support

Let us know the result and we will get back to you as soon as we can. We may recommend further troubleshooting steps once we have received your answers to the above questions.

Hi dj.purity,

Greetings!

Thank you for posting in Microsoft Community.

If you are doing this on a browser, make sure to clear the browser cache, site data and cookies.

Much better if you open an In-private Windows and login using the correct parent account.

If you are using a mobile device, uninstall and reinstall the app.

Follow guide on how to remove and add a member on the Family app.

Leave family group or remove members - Microsoft Support

Remove yourself or a family member from your family group on Xbox | Xbox Support

Additional troubleshooting for Family app issues:

Troubleshooting the Xbox Family Settings app | Xbox Support

We're looking forward to hearing from you. If there are any inquiries about our description or if there are any misconceptions, do reply to the post.