Can a subscription to xbox live gold be reimbursed?

Hey there killer thanks for taking the time to bring this issue to us.

We apologize for the inconvenience this has caused but rest assured we are here to help, for any and all refunds, follow our Request
an Xbox digital product or subscription refund page, fill it out and one of our Refund team agents will reach out. Give it a shot
and let us know if we can further assist with this or any other issues or concerns!

For any refunds you will need to contact support directly for assistance.
https://support.xbox.com/en-US/billing/xbox-subscriptions/digital-goods-subscriptions-refund

Hi there,

as far as I know a account ban results in a cancelling of xbox live gold, but I'm afraid that as far as I know there is no reimbursement when an account gets banned.

If you want to be sure your subscription is ended you will need to contact Xbox Support they are the only ones that can check it for you. (and handle reimbursements when there is a need to).

These things can not be handled by the people in the forums.

To contact Xbox Support use
support.xbox.com/contact-us

For any information on suspensions/bans etc see this link:
forums.xbox.com/.../41.aspx it's the only place to contact the Xbox Live Enforcement Team

http://support.xbox.com/billing/xbox-subscriptions/trial-gold-subscription

The following limitations and restrictions apply to Xbox Live trial subscriptions from games or console bundles:

• If you have an existing paid Xbox Live Gold subscription, you can’t redeem Xbox Live Gold trial subscriptions from games or console bundles to extend your subscription period. However, you can redeem the prepaid code once your current paid subscription
  expires.
• Prepaid codes for Xbox Live Gold trial subscriptions are only available in select games and bundles.
• You can’t access Games with Gold for the Xbox 360 with this type of Xbox Live Gold trial subscription.
• You can’t stack prepaid codes for Xbox Live Gold trial subscriptions from games or console bundles. This means that you can’t start another trial period before your current trial period has finished. However, you can purchase a new paid Xbox Live Gold subscription
  and start the subscription at any time during the trial period.
• If you don’t currently have a paid Xbox Live Gold subscription, there is no limit to the number of times you can use this type of Xbox Live Gold trial subscription.

Hi there,



As far as I know, It's not possible to permanently delete an Xbox Live account, you can only cancel it (which means cancelling the xbox gold subscription)

support.xbox.com/.../cancel-xbox-live-gold-subscription