Campaign data lost unexpectedly in halo infinite

Haloarson · Nov 18, 2022

Second time this month just caught halo infinite get about 4 or 5 hours in the game and the first time a loading screen froze I restarted the console and had to start all over the second time I ended the game turned the console off and the next day went to continue the game and the only option was new game please help Ive been with halo since day one read every book I must know how this ends

:)

Francia J.

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

I apologize for the trouble. I have checked the HALO known issue page and one of the listed from there is:

"Progress earned in a save file can be inadvertently overwritten or, in some cases, corrupted by forcing Halo Infinite to close during active gameplay and then loading a different save file on the next launch.

To avoid this issue, do not use close the game via outside methods (such as Task Manager on PC or powering off the PC/console) while in active Campaign gameplay. Use the pause menu to return to the main menu then close Halo Infinite as preferred."

This is related to the issue that you're experiencing and to help you, for cases like this what we initially need to do is to quit the game and perform power cycle in that way once you launch the game your in-game data will just re-sync.

Kindly quit the game and follow the steps below before you re-launch the game.

POWERCYCLE CONSOLE

1. Turn off your console by holding the Xbox button on the front of the console for approximately 10 seconds. The console will turn off.

2. Turn your console back on by pressing the Xbox button on the console or the Xbox button on your controller.

If that didn't work, you may need to submit a ticket to HALO support in that way they can check options available for you. Here you go: https://support.halowaypoint.com/hc/en-us/reque...

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

CrazygamerJIGGLE

https://www.xbox.com/en-us/games/store/halo-infinite/9p64bch27bqn

It’s the halo infinite campaign.

Christyna64

I'm really looking forward to the campaign for Halo Infinite.

[Farscape]

only halo infinite multiplayer is free to play, the campaign is not.

Miles_

There is no doubt that Halo Infinite will be a lot better that Halo 5 in many aspects not just campaign but also the multiplayer gameplay.

Campaign data lost unexpectedly in halo infinite