Cambio de producto defectuoso[Translation-Defective product change]

Hola, dos meses. En el enlace que me proporcionas solo es posible introducir el numero de serie de las xbox, no me da opcion de introducir accesorios.

Gracias.

[Translation-Hello, two months. In the link you provide me it is only possible to enter the serial number of the xboxes, does not give me the option to introduce accessories.

Thank you.]

Hi Rioichi,

Thanks for coming to the forums. The best thing to do in this case is to request a call from support.

When you go to Contact Us,follow these steps to request a call from support:

• Step 1 ----select Xbox One
  
• Step 2 ----select see other options then subscription changes
  
• Step 3-----select show contact options
  
  Step 4 ----select request call from support
  

Once they call explain the issue and they will be able to help you. Note that these options regularly change so just keep selecting something that gives request a call from support as a contact option.



Hope this helps.



Thanks,

Brad

Hola a todos,

¿Cuánto tiempo ha pasado? Lo mejor que puede hacer es ser paciente o puede intentarlo nuevamente aquí

https://support.microsoft.com/es-es/devices

Disculpas estoy usando un sitio de traductor

[Translation-Hello everyone

How long has it been? The best thing you can do is be patient or you can try again here
https://support.microsoft.com/es-es/devices

Apologies I'm using a translator site]

Después de cambiar tu gamertag por primera vez, se cobrará cualquier otro cambio.

[translation-After changing your gamertag for the first time, any other changes will be charged.]

Si ya usaste tus tres cambios de xbox principal, entonces ya no podrás hasta dentro de un año

-[Translation - If you've already used your three main Xbox changes, then you won't be able to do it for another year.]