Call of Duty: World At War on Xbox One, Microsoft login problems

SteelRonin · Jul 23, 2023

Hello, I just bought Call of Duty: World at War for my Xbox One. I've played few missions and realised that without logging into Xbox LIVE I cannot save the campaign without logging in. I tried to log it with my Microsoft account just like I was instructed to but for some reason I get notification that the password is incorrect even after multiple tries and even a change of password. Everything is working but I can't play properly without logging in.

:)

SteelRonin

I found a solution. I had to find the Authenticator password and use it as the login password. Everything is good now, thanks!

WattyNuela

Hi there. It’s unfortunate to know the inconvenience persists, SteelRonin.

Would I know if you have other backwards compatible games on your console?
If affirmative, please try opening a different Xbox 360 game, let me know if you’re able to experience the same behavior or not.

WattyNuela

Hi, SteelRonin. It’s good to know you were able to fix the inconvenience!
Don’t hesitate to create a new post if you need assistance in the future.

WattyNuela

Hello SteelRonin, this is Manuela. I'm an Independent Advisor and community user like you, ready to assist with this.

Not a Microsoft employee.

I’m sorry to hear you’re having some trouble when trying to play Call of Duty World at War on your Xbox. Let’s try to sort this out.

However, before that, I would like to ask if more backwards compatible games are affected by this inconvenience, or is just Call of Duty?

Additionally, what procedures you tried to fix problem prior to your post creation and besides the ones you described?

Meanwhile, I can suggest this possible solution:

Step 1. Remove the affected profile from your Xbox Series X.

Make sure to know your credentials before this process.

Step 2. Perform a physical power cycle by disconnecting the power cable:

“Turn off your console by pressing the Xbox button on the front of the console for about 10 seconds, until it shuts down completely.

Unplug the console's power cable. Wait 10 seconds.

Important, Be sure to wait at least 10 seconds. This step resets the power supply.

Plug the console power cable back in.

Press the Xbox button on your console to turn it on.”

You can find the same steps in the article below

https://support.xbox.com/help/hardware-network/...

Step 3. Add your account to your Xbox and try opening the game one more time.

SteelRonin

Still nothing, tried the following steps but nothing changed. It also appeared some time ago when I played Dead Space from 2008, I was also unable to save the game progress since there was no way for me to log in. I also tried looking for this problem in the internet but no one had this issue. It keeps saying that my password is incorrect even though it is 100% correct. Not sure how to create a Xbox LIVE account either.

Call of Duty: World At War on Xbox One, Microsoft login problems