Call of Duty Vanguard not available for download after purchasing the game

Thank you for your reply Georges C. I can see I purchased the game but we had to format the Xbox and after that the game is no longer available to download anymore. All the other games are available to download in the store after we purchased them but not Call of Duty Vanguard?

Hello again, try to verify that the game has not been refunded, and if you have to verify your account the ideal would be to contact xbox service via chat.

https://support.xbox.com/en-us/contact-us

https://support.xbox.com/en-us/contact-us

Hello again, some game are showing this issue, try to install following the procedure below.

Turrn on your console.

Go to Xbox account again and Purchase History

Click on the game and will open another tab on your browser

Press Download to console and select the destination console

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello RialetteLourens, you can view the game in your purchase history, to do so click the link below and log in with the account you use on Xbox and then search for the game in "Purchase History" and see its status.

https://account.microsoft.com/billing/orders

Thank you we tried that as well - it shows not available when you click on the game