Call of Duty season 5 keeps crashing

Hi Rob,

I'm Anirban and I'll be happy to help you.

Have you tired to restart the game and see? Cause I don't think that error code I saw.

Best Regards

Hi, I'm an Xbox ambassador, I am not an employee for either microsoft or Xbox.

I had googled your error code and there appears to be no history of this code on Google. I would suggest contacting activisions support which can be a challenge so here are the steps to contact them.

1. Go to https://support.activision.com/

2.Log in to your activision account

3. Click navigation bar(three horizontal lines), then support options

4. Click cod mw2

5. Choose the console you are on

6. For topic choose cod points and battle pass(only way they will take tickets)

7.issue didn't receive cod points

8.scroll down click submit a ticket and explain the error you are receiving

Wish I could have been more helpful, hope they respond quickly

Call of duty MW

Halo 5

Destiny 2 forsaken (All seasons)

Layers of fear

And that's all I remember

Call of duty MW

Halo 5

Destiny 2 forsaken (All seasons)

Layers of fear

And that's all I remember

Hi there! This is Virginia O.

I understand that you are experiencing crashing issues with your game Call of Duty.

I apologize for the inconvenienced this has caused you. I will do my best to help you.

Here are the troubleshooting steps to perform:

Please make sure that the Xbox is up to date. Go to Settings > System > Updates and check for any available updates.

And then clear persistent storage. To do this please go to Settings > Devices & connections > Blu-ray > Persistent storage and select Clear persistent storage. This can help resolve issues related to cached data.

Next is to check for overheating. Kindly make sure your console is in a well-ventilated area and that the vents are not blocked. It is because overheating can cause performance issues and crashes.

If the steps above won't work kindly uninstall and reinstall Call of Duty to ensure you have the latest version and for the corrupted files will be deleted too.

Thank you for your cooperation.