Call of duty Network issues

Hi,

Here are the following links that has the port numbers required for you to change your network's NAT type to open in Call of Duty: Infinite Warfare to optimize your online gameplay:

Call of Duty: Infinite Warfare - How to get open NAT

Call of Duty: Infinite Warfare Network Ports

Should you need further assistance, feel free to get back to us.

This could be an issue with EAs server. Try a different game and see if you can play online (like call of duty). If not perform a network test and see what error message you receive.

It's a known issue for the Xbox one X. There's entire threads on Reddit here

And there's a lot of independent articles as well like this one here

You may just have to wait for the next patch. My Xbox shut down 4 times in 30 minutes in the day but I had no issues later that evening. Not sure why.

Hello there @richardCarrillo1, I hope everything is going well!

Thank you for reaching Microsoft Xbox Forum support. I want you not to worry about the situation because I am here to help you out! I believe your console might need either a network reset or just a system refresh. I would like you to go through the following steps to clear the Mac address and then perform a quick power cycle on your console:

Settings > Network Settings > Advanced Settings > Alternate Mac Address > Clear it and the console should restart. It would definitely help if you could restart the internet router while the console is restarting.

After going through the troubleshooting steps mentioned, I invite you to perform a quick power cycle by turning off the console and then unplugging all the cables. After 2 to 3 minutes, re-plug them back again, then restart your console.

Another thing you should check is your NAT type. I would like you to check your NAT type if open because that could sometimes interfere. to check for the NAT type you can follow the steps below:

Settings > Network Settings > NAT type => It should be open.

If the NAT type is not open, you will need to open some ports with your internet provider. These ports must be open for Xbox Live to work: Port 88 (UDP) Port 3074 (UDP and TCP) Port 53 (UDP and TCP) Port 80 (TCP) Port 500 (UDP) Port 3544 (UDP) Port 4500 (UDP).

In case the issue still persists after the previous steps have been performed here is the official link to all the network troubleshooting steps that can help sort this out for you.

The link: Troubleshoot your Xbox One network connection | Xbox Support

In case the issue still persists, the next step would be to perform a reset on the console. To do so you will need to follow the steps below to perform a reset on the Xbox :

Settings > System > Console Info > Reset This Xbox > Reset and Keep my Games and Apps.

Note =>The "Reset and Keep my Games and Apps" option will not cause losing your games, but please be aware that you need to be completely aware of the email address as well as the password of your account before going for it because it will require you to sign in to the account.

I wish you a lovely day, and I hope this helps you out! All the best!

Kind Regards

Stay safe, and happy gaming!

I'm having a similar problem with ghosts nut its tell ing I am missing an update that cant be found, this is after the first two animations but before it loads to the menu, I get to "press start button" do that then black screen and an error message, takes
about 5-8 mins to get to this point, HELP