Call Of Duty Cold War won't update or uninstall

Discus and support Call Of Duty Cold War won't update or uninstall in XBoX Games and Apps to solve the problem; Hello, I have recently run into trouble with Cold War (Just like everybody else) as the released update won't install, and I am not even able to delete... Discussion in 'XBoX Games and Apps' started by Jessoim, Dec 10, 2020.

  1. Jessoim
    Jessoim Guest

    Call Of Duty Cold War won't update or uninstall


    Hello, I have recently run into trouble with Cold War (Just like everybody else) as the released update won't install, and I am not even able to delete the game and re-install it. I cleared my local saved games, have hard reset my
    console countless times, and am just confused. Whenever I click to uninstall the game disappears from my games and apps but still takes up the same space it used to. Then when I Hard reset, It's magically back in my games in apps. Whenever I update it I get
    the "installation stopped" message, nothing seems to work. All I want to do is play zombies.

    BTW, Yes, my Xbox console is up to date

    :)
     
    Jessoim, Dec 10, 2020
    #1
  2. XBF Zineb F Win User

    Call Of Duty Cold War won't update or uninstall

    Hello there @Jessoim, I hope everything is going well!

    Thank you for reaching Microsoft Xbox Forum support. I am sorry to know about the installation situation, but I want you not to worry about it because I am here to help you out! I believe your console might need either a network reset or just a system refresh.
    I would like you to go through the following steps to clear the Mac address and then perform a quick power cycle on your console:

    Settings > Network Settings > Advanced Settings > Alternate Mac Address > Clear it and the console should restart. It would definitely help if you could restart the internet router while the console is restarting.

    After going through the troubleshooting steps mentioned, I invite you to perform a quick power cycle by turning off the console and then unplugging all the cables. After 2 to 3 minutes, re-plug them back again, then restart your console to check if it's
    installing this time.

    Another thing you should check is your NAT type. I would like you to check your NAT type if open because that could sometimes interfere. to check for the NAT type you can follow the steps below:

    Settings > Network Settings > NAT type => It should be open.

    If the NAT type is not open, you will need to open some ports with your internet provider. These ports must be open for Xbox Live to work: Port 88 (UDP) Port 3074 (UDP and TCP) Port 53 (UDP and TCP) Port 80 (TCP) Port 500 (UDP) Port 3544 (UDP) Port 4500
    (UDP).

    In case the issue still persists after the previous steps have been performed here is the official link to all the installation related troubleshooting steps that can help sort this out for you.

    The link: Troubleshoot game or app installation problems on Xbox One | Xbox Support

    In case the issue still persists, the next step would be to perform a reset on the console. To do so you will need to follow the steps below to perform a reset on the Xbox :

    Settings > System > Console Info > Reset This Xbox > Reset and Keep my Games and Apps.

    Note =>The "Reset and Keep my Games and Apps" option will not cause losing your games, but please be aware that you need to be completely aware of the email address as well as the password of your account before going for it because it will require you
    to sign in to the account.

    I wish you a lovely day, and I hope this helps you out! All the best!

    Kind Regards

    Stay safe, and happy gaming!

    Feel free to give us your feedback by voting below if the reply was helpful!
  3. HeadShotDKO1987 Win User

    Cold war

    Call of duty cold war is not working
  4. Francia J. Win User

    I have no Content packs for Black Ops Cold War

    Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

    Sine this is a physical disc game, simply search the content packs directly on Microsoft Store. Here you go:

    Call of Duty: Black Ops Cold War - Content Pack 1

    Call of Duty: Black Ops Cold War - Content Pack 2

    Call of Duty: Black Ops Cold War - Content Pack 3

    Call of Duty: Black Ops Cold War - Content Pack 4
  5. XBF Zineb F Win User

    Call of duty cold war not downloading/Uninstalling/updating

    Hello there @Cryptocabbage81, I hope everything is going well!

    Thank you for reaching Microsoft Xbox Forum support. I want you not to worry about the situation because I am here to help you out! I believe your console might need either a network reset or just a system refresh. I would like you to go through the following steps to clear the Mac address and then perform a quick power cycle on your console:

    Settings > Network Settings > Advanced Settings > Alternate Mac Address > Clear it and the console should restart. It would definitely help if you could restart the internet router while the console is restarting.

    After going through the troubleshooting steps mentioned, I invite you to perform a quick power cycle by turning off the console and then unplugging all the cables. After 2 to 3 minutes, re-plug them back again, then restart your console.

    Another thing you should check is your NAT type. I would like you to check your NAT type if open because that could sometimes interfere. to check for the NAT type you can follow the steps below:

    Settings > Network Settings > NAT type => It should be open.

    If the NAT type is not open, you will need to open some ports with your internet provider. These ports must be open for Xbox Live to work: Port 88 (UDP) Port 3074 (UDP and TCP) Port 53 (UDP and TCP) Port 80 (TCP) Port 500 (UDP) Port 3544 (UDP) Port 4500 (UDP).

    In case the issue still persists after the previous steps have been performed here is the official link to all the network troubleshooting steps that can help sort this out for you.

    The link: Troubleshoot your Xbox One network connection | Xbox Support

    In case the issue still persists, the next step would be to perform a reset on the console. To do so you will need to follow the steps below to perform a reset on the Xbox :

    Settings > System > Console Info > Reset This Xbox > Reset and Keep my Games and Apps.

    Note =>The "Reset and Keep my Games and Apps" option will not cause losing your games, but please be aware that you need to be completely aware of the email address as well as the password of your account before going for it because it will require you to sign in to the account.

    I wish you a lovely day, and I hope this helps you out! All the best!

    Kind Regards

    Stay safe, and happy gaming!
  6. Pasquale C. Win User

    COD Modern Warfare series x

    Hi!

    Maybe you have the Xbox One version of COD Cold War and you see that message because the Xbox One version cannot be upgraded to Xbox Series X. You can find more informations about COD Cold War editions here:

    Call of Duty: Black Ops Cold War Editions FAQ

    Regards
Thema:

Call Of Duty Cold War won't update or uninstall

Loading...

  1. Call Of Duty Cold War won't update or uninstall - Similar Threads - Call Duty Cold

  2. Call of duty cold war without subscription

    in XBoX Games and Apps
    Call of duty cold war without subscription: I bought call of duty cold war but I'm not able to play the campaign without a gamepass subscription. e531f52c-a9e3-493d-9bae-4f5811e9586c

  3. Issues with Call of Duty Cold War

    in XBoX Games and Apps
    Issues with Call of Duty Cold War: I just reinstalled Call of Duty: Cold War after not having it on my hard drive since I had an XS. I thought I needed to install the Series X version for this new console so I purchased the cross...

  4. Can’t launch Call of Duty Cold War via Gamepass. Keeps prompting me to purchase the game

    in XBoX Games and Apps
    Can’t launch Call of Duty Cold War via Gamepass. Keeps prompting me to purchase the game: As the subject states, I can’t launch newly installed Call of Duty Cold War using Gamepass. It keeps prompting me to purchase the game and when I click the purchase button, it says “Looks like you...

  5. Call of duty Black ops Cold war will not uninstall from my Xbox one s

    in XBoX Games and Apps
    Call of duty Black ops Cold war will not uninstall from my Xbox one s: Hello, I am having an issue with this game called call of duty Black ops Cold war on a disc, in the past I was able to play the game just fine until some update came out that didn't allow me to...

  6. Call of duty Black ops Cold war will not uninstall from my Xbox one s

    in XBoX Games and Apps
    Call of duty Black ops Cold war will not uninstall from my Xbox one s: Hello, I am having an issue with this game called called of duty Black ops Cold war, (I just upgraded to a new console Xbox one s) which has happened to both of my consoles and what it's doing is...

  7. I can’t play call of duty Cold war

    in XBoX Games and Apps
    I can’t play call of duty Cold war: I am trying to play Call of Duty black ops Cold War , but I keep on getting the message that said “there was a problem launching your game or app.” When I got that message I try uninstaller and...

  8. I can’t download call of duty black ops cold war and it isn’t like what the community is...

    in XBoX Games and Apps
    I can’t download call of duty black ops cold war and it isn’t like what the community is...: I tried downloading call of duty Black ops Cold War. It’s l it gets stuck at 4.4% now I am stuck 0a7c4bec-f728-4a3e-af0e-fc2e3e8280d6

  9. Can't press A Call of Duty Black Ops Cold War

    in XBoX Games and Apps
    Can't press A Call of Duty Black Ops Cold War: Everytime I try and play Call of Duty Black Ops Cold war one my Xbox 1 when I first load up the game it doesn't let me press a to start the game. The only thing that works is completely restarting...

  10. Call of duty black ops cold war not working help please!

    in XBoX Games and Apps
    Call of duty black ops cold war not working help please!: Hi, as of today my COD black ops cold war will not start, everytime I go to press A to start the game it says I need to purchase it, which I have already done. When I do click purchase to see what...