Call of Duty: Black Ops Cold War - Can't install needed content packs!

Discus and support Call of Duty: Black Ops Cold War - Can't install needed content packs! in XBoX on Consoles to solve the problem; I bought the game Call of Duty: Black Ops Cold War from an online key provider. However, my purchased game is different from the game in the Xbox... Discussion in 'XBoX on Consoles' started by Schlexi_alex, Dec 15, 2020.

  1. Schlexi_alex
    Schlexi_alex Guest

    Call of Duty: Black Ops Cold War - Can't install needed content packs!


    I bought the game Call of Duty: Black Ops Cold War from an online key provider. However, my purchased game is different from the game in the Xbox Store, so I cannot download the content packs that are required to play the game. (Before the last update, I
    could play the game without any problems!)

    The game in the Xbox Store consists of 5 parts:

    - The game itself

    - Content Pack 1-4

    I received only the game itself through my purchase.

    What can I do now?

    I hope someone can help me

    Best regards

    Alex

    :)
     
    Schlexi_alex, Dec 15, 2020
    #1
  2. Francia J. Win User

    Why Is Cold War saying I have to buy my game I have already purchased again?

    Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

    You may need to follow the steps below:

    Go to "My games and apps" > Installed games > Highlight the game > Press the Menu button > Go to "manage games and add-ons" > Click the game icon.

    Make sure that these packs are installed:

    Call of Duty: Black Ops Cold War - Content Pack 1

    Call of Duty: Black Ops Cold War - Content Pack 2

    Call of Duty: Black Ops Cold War - Content Pack 3

    Call of Duty: Black Ops Cold War - Content Pack 4
  3. Francia J. Win User

    How come when I open call of duty black ops coldwar a pop up appears saying purchase game then another pop up appears saying game already installed but still wont let me play mind you I own this game.

    Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

    Go to "My games and apps" > Installed games > Highlight the game > Press the Menu button > Go to "manage games and add-ons" > Click the game icon.

    Make sure that these packs are installed:

    Call of Duty: Black Ops Cold War - Content Pack 1

    Call of Duty: Black Ops Cold War - Content Pack 2

    Call of Duty: Black Ops Cold War - Content Pack 3

    Call of Duty: Black Ops Cold War - Content Pack 4
  4. Francia J. Win User

    Anyone else having issues play COD Cold War?

    Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you with your concern.

    "Go to "My games and apps" > Installed games > Highlight the game > Press the Menu button > Go to "manage games and add-ons" > Click the game icon."

    Make sure that these packs are installed:

    Call of Duty: Black Ops Cold War - Content Pack 1

    Call of Duty: Black Ops Cold War - Content Pack 2

    Call of Duty: Black Ops Cold War - Content Pack 3

    Call of Duty: Black Ops Cold War - Content Pack 4
  5. Francia J. Win User

    I have no Content packs for Black Ops Cold War

    Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

    Sine this is a physical disc game, simply search the content packs directly on Microsoft Store. Here you go:

    Call of Duty: Black Ops Cold War - Content Pack 1

    Call of Duty: Black Ops Cold War - Content Pack 2

    Call of Duty: Black Ops Cold War - Content Pack 3

    Call of Duty: Black Ops Cold War - Content Pack 4
  6. Francia J. Win User

    Why do I have to buy the game twice

    Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

    First, please sign in to https://account.microsoft.com/billing/orders and check if you can see the game order stated as "completed", once confirmed follow the steps below:

    Go to "My games and apps" > Installed games > Highlight the game > Press the Menu button > Go to "manage games and add-ons" > Click the game icon.

    Make sure that these packs are installed:

    Call of Duty: Black Ops Cold War - Content Pack 1

    Call of Duty: Black Ops Cold War - Content Pack 2

    Call of Duty: Black Ops Cold War - Content Pack 3

    Call of Duty: Black Ops Cold War - Content Pack 4

    The disc indeed includes the multiplayer and zombie packs we just need to ensure that they are installed.
Thema:

Call of Duty: Black Ops Cold War - Can't install needed content packs!

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