Bxd image error 0xc0000020

Ed Murray1 · Feb 28, 2024

I’ve tried sfc scan it won’t complete

I’ve tried dsim restore health one doesn’t work

I’ve tried uninstalling windows update didn’t work

I’ve tried restoring my pc to 3 days before doesn’t work won’t let me cause of the error

I’ve tried resetting my pc while keeping my files I really can’t figure out how to fix it and I’m getting really frustrated please some one help

I just wanna be able to click on things without the ptsd of error noise

:)

Renatodibi

Hi Ed.

My name is Renato.
I'm an Independent Advisor and a Microsoft Xbox user like you.

I'm sorry for your situation. I see that you've also performed a Windows reset without resolving your issue. At this point, based on my experience and knowledge, I believe the only solution may be a clean installation of Windows. Here's the link to a comprehensive guide with images on how to proceed.

https://answers.microsoft.com/thread/aef0ae63-2117-41ee-a8ea-4a3181625b08

I have also found another discussion with some suggestions for alternative procedures for the error you're reporting.

https://answers.microsoft.com/thread/ebdf1913-e3ea-4002-b815-e2ced842f8de

I hope I've been helpful.

Kind regards
Renato

NOOBIABOI

I have done that before also the updater doesnt work while i open the updater it does 0xc0000020 for everything then displays 1 last one with error 0xC1

Christopher Revoredo

Hi there Kaznechik welcome to the community forum! Christopher here, an Xbox fan just like you and has been on Xbox for years already. I would really love to make your day by helping you out. I had this issue around a year ago. I could tell you all the 10 steps I followed to solve it, unfortunately what helped me to solved this was to restart my PC as it comes here:

https://support.microsoft.com/en-us/windows/rec...

In the part of Windows 10 click on "Reset this PC" these instructions will help you to solve the problem, you can even leave your important files!

michael dorado

Hello, Yuhao Li

Good Morning.

Its been five days fixing this error. 2 days finding in youtube or google how to fix this and this nov 12 got me to report at microsoft

This morning it suddenly turns ok. im not doing anything. I will observe this in 3 days if the trouble came back again ill contact you

Please see screenshot below

Thank you for your response Yuhao Li

michael dorado

Hi, Yuhao Li

I tried also to play mergest kingdom in crazy game and still white screen appeared

I tried to install the game in microsoft store and it works. but the problem is my progress is in MSN account. the option only available is connect to facebook which is you will again start to the beginning

I tried to open in other browser the cleverapps game mergest kingdom like google chrome or firefox and yet still white screen appeared.

I also do click other games link to microsoft edge that host cleverapps games and all there games appeared white screen not loading.

I admit the error because i do the reset settings on edge after the reset the mergest kingdom is now not loading but other games in microsoft is working except for the games link in all cleverapps

I try wifi and internet connection fix still problem persist. I dont know if the microsoft edge blocks cleverapps games but im sure that it works on early days. the reset of edge is i think the cause. my microsoft edge is built in cant uninstall it only offers repair

and if there is another way to refresh the games that are only link to other websites games like cleverapps

My progress game is in MSN account. if i could only switch it to facebook or google account then i can continue my progress

Thanks for your response Yuhao.

Bxd image error 0xc0000020