Buying Minecoins on Ipad

Consumables must be used on the platform they are purchased on. What you get with them I believe will move over but you need to contact Minecraft support to be sure

Hello Benjamin,

Let me help you with your concern today. Please note that this is a public forum, I apologize for a delay in response.

The Microsoft balance is not showing up when he is making the purchase in-game on his iPad, right? For in-app purchases on an iPad, it will only allow payment methods that are available for Apple App Store and Microsoft balance is not supported in there.

In this case, you can purchase the Minecoins directly through Minecraft.net so your son can use his MS balance. Once he has the Minecoins in his account, he can then purchase the content he wants in-game.

1. Please sign in your child's account in here https://www.minecraft.net/marketplace/buy-minec...

2. Purchase the Minecoins then use Microsoft balance as payment method like in the image below.

3. After completing the purchase, restart Minecraft on iPad and check if the balance is showing up in Marketplace.

For your reference https://help.minecraft.net/hc/en-us/articles/31...

I hope this helps, I will be awaiting your response.

Regards,

Belle

Hi GingerSnark,

Thank you for the update. If he is playing on the iPad, then you need to buy the Minecoins using the Apple Store account that is on the iPad, not his Microsoft account. His Microsoft account would only be used if using a Windows 10 device or Xbox One console.
The Xbox Live profile associated with the Microsoft account would allow the coins and any content purchased with the coins to be shared across other Minecraft devices.

For example, if you play on both a Windows 10 device and an iPad and purchase Minecoins on your iPad, you’ll pay for the coins using your Apple Store account. Later, when you play on your Windows 10 device, your coins will be available along with any
purchases that you made in the Minecraft Marketplace. If you then decide to purchase more Minecoins on your Windows 10 device, you’ll pay for them using your Microsoft account and your coins and purchases will be available the next time you play on your iPhone.
Let's say if you later purchase a Fire TV, everything will also appear there when you sign in with your Xbox Live account.

So in this case, you would need to buy the coins through the Apple Store using a payment method setup on an Apple account. If you need help with that I recommend contacting
Apple Customer Support.

Sorry about that Mat. I'll recommend you reach out to Minecraft support and ask to be rerouted to an agent. They can look into your account and assist you with this problem. You can do that here https://help.minecraft.net/hc/en-us/requests/new

Hello, My name is Jesse. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

It could sometimes take upto 24 - 48 hours to get them depending on the servers. I'll recommend you wait it out. Sorry for the inconvenience