Buying an extended warranty after receiving a replacement

Hello, My name is Jesse. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

You can only get an extended warranty plan on the console that was bought and not the replacement unfortunately. Sorry about this.

Where online does it say this? How does being sent a defective system disqualify me from the 45 period stated online?

There isn't anywhere it says this but the thing is, usually a replacement console is a certified refurbished one and Microsoft do not sell extended warranty plan for them.

For more information on this and to contact right team for assistance, kindly go here https://www.microsoft.com/en-us/store/b/microso...

Yes you can. I preordered my Series X from Best Buy. I received it Nov 11th.

Just this morning I added the Microsoft Extended warranty for $49 plus tax.

You have 45 days from purchase date to add it.

It's a great deal in that it extends the warranty out 3 years (not 3 years past initial warranty, just 3 years from registered date) and covers up to 2 controller replacements (only 1 replacement if controller is the Elite) and 1 console replacement.

Best Buy wanted $69 and only extended 2 years and included only 1 controller replacement and 1 console replacement.

I pre ordered my Series X through Best Buy and received it and registered it on my Microsoft account on Nov 11th.

Just this morning I went online to Microsoft Complete warranty website and started an online chat and purchased the extended warranty through Microsoft for $49 plus tax.

All they did was went online and saw my Series X was registered and added on the extended warranty for me.

It is really a good deal at $49 and covers 1 console replacement and 2 controller replacements for 3 years. Best Buy warranty is $69 for 2 years and only covers 1 console replacement and 1 controller replacement.