Buy headset in the microsoft store

Im located in FLORIDA DORAL, the physical location and microsoft account region is the same

Did you tried using a different wifi network or device?

Can you try using a different address to see if that helps?

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.

I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this Pedro

Please answer the following questions to assist you properly:

Where are you physically located?

Is your physical location and Microsoft account region the same?

https://account.microsoft.com/profile

The address that you're trying to use is matches with your physical location and account region?

Are you using a VPN or similar services in your device?

Or, if you try using a completely different device or wifi network the issue persists?

PS: Please don't share personal information like your email address or similar. Here in the forums no one can access / view modify account details due to security and privacy reasons

You can also buy directly from Microsoft Store.
www.microsoftstore.com/.../productID.295569300

Hello Ryan! I'm Claus, an Independent Microsoft Community Consultant for Xbox! Glad to be able to help you!

The Xbox Wireless Headset can be bought directly on the Microsoft Store (US only in this page): https://www.microsoft.com/en-us/d/xbox-wireless...

It seems that the headset is in stock, but if you try to purchase it, and then the purchase fails, I'd also recommend that you check other game store or even online stores, and you can buy with them too. Everything related to warranty and support will be the same if you purchase it from the Microsoft Store or any other store.