Buy Gold and Get $5 live credit reward not received

Hello kelvinmorcill0,

From the FAQ:

I was referred by an Xbox Live Rewards Gold member and purchased an Xbox Live Online Gold membership. I'm also an Xbox Live Rewards member. When can I expect to receive my 5,000 Rewards Credits?



To receive your 5,000 Rewards Credits, you must join Xbox Live Rewards and upgrade your Xbox Live account to Gold Online membership within 14 days of receiving the referral and retain your Gold membership for at least 30 days. If you meet all these requirements,
Credits may take up to 45 days to be deposited into your Microsoft account.

Hello MindFlayer1983,

From the FAQ:

I was referred by an Xbox Live Rewards Gold member and purchased an Xbox Live Online Gold membership. I'm also an Xbox Live Rewards member. When can I expect to receive my 5,000 Rewards Credits?



To receive your 5,000 Rewards Credits, you must join Xbox Live Rewards and upgrade your Xbox Live account to Gold Online membership within 14 days of receiving the referral and retain your Gold membership for at least 30 days. If you meet all these requirements,
Credits may take up to 45 days to be deposited into your Microsoft account.

We see that you were referred August 2nd, and that the Credits for that referral have been pending since September. You can see these pending Credits on your MyRewards page.

[quote user="onyx62is"]Not sure what you're talking about. There is no reward for recommending others to the Rewards program. Just go sign up.[/quote]There kind if is.

The rewards program runs a "refer my friends" scheme. If you are a Gold member and get your Silver friends to upgrade by doing it through the Rewards site, you get 1000 credits and your friend will get 5000. And of course to get those credits they'll need to
sign up for the rewards site.

Refer my friends

Upgrade to an Xbox Live Gold membership and earn Rewards Credits by telling your friends to do the same. As a Gold member, you'll receive 1,000 Credits for each referred friend who goes Gold with an Xbox Live Online Gold membership, and your friend
will get5,000 Credits. Go Gold today and start earning.

Of course since the OP is a Gold member, I'm not sure if referring him would work. I've never tried it.

Edit: Beaten to it. I knew I shouldn't have gone to the rewards site to check.

Hello FabricioPedrazi,

From the FAQ for this offer:

How many Rewards Credits can I earn for referring friends?



While you can only refer up to 5 friends a day, there is no limit to the number of Rewards Credits you can earn for successfully referring friends. A successful referral hinges on a referred friend(s) upgrading to an Xbox Live Online Gold membership within
14 days of receiving the referral email and signing up for Xbox Live Rewards (if they weren't already a member). Credits will be awarded once your referred friend(s) has been Gold for at least 30 days.

Since your friend referred you on January 1st, and you did not purchase a Gold subscription until February, you did not upgrade to Gold within the 14 day period of receiving the email.

In order to get the credits, your current membership has to expire and the new membership will have to roll through. Then, you will receive the credits.

From the Rewards Page:

"Renewing your Gold membership, whether on Xbox One or Xbox 360, is a quick and easy way to earn up to 3,000 Rewards Credits. You'll earn Credits each time you renew your Gold membership, and if you sign up for a 12-month Gold membership, you'll get
all your Rewards Credits at once. Please note, you will receive your Credits once your current Gold membership ends and your new Gold membership kicks in."