But where is my Elite controller? No UPS tracking number

"did you receive a tracking number and did you try to look it up that way? "

Thank you for reply, I have a tracking number , I saw my track details on my device page afternoon and now i have two devices and don't see track status , I dont know where my xbox

This is from the Design Lab FAQ

I have been charged for my controller, but I have not received a shipping tracking number.

You were charged for your controller at the time it began to be built. It can take up to two weeks between that time and when you will receive a tracking number. You will receive an email with the tracking number once your controller ships.

So it sounds like that's standard.

Design lab controllers are actually charged immediately since it is a customized item. That means the order has been accepted and has gone into production. Once it ships you will receive an email with tracking. It can take 2-3 weeks to receive the controller.

https://xboxdesignlab.xbox.com/en-us/faq

I have been charged for my controller, but I have not received a shipping tracking number.

You were charged for your controller at the time it began to be built. It can take up to two weeks between that time and when you will receive a tracking number. You will receive an email with the tracking number once your
controller ships.

Hello BFG,

Thank you for bringing this to our attention. You will usually get a tracking number via email once the accessory has been shipped out to you. My recommendation would be to use that tracking number to contact UPS for information regarding where they actually
dropped off your controller.

Also, try our
Device Support website for more information on your order.

Hope this helps!

where does your ups tracking number say it is just hoping they might not be keeping it up to date???????????