But where is my Elite controller? No UPS tracking number

Discus and support But where is my Elite controller? No UPS tracking number in XBoX on Consoles to solve the problem; Hello, A new elite controller has to send but there is, n big problem, I have no way of tracking by UPS because the technical support not only erase... Discussion in 'XBoX on Consoles' started by SapinPersil4891, Apr 3, 2018.

  1. SapinPersil4891
    SapinPersil4891 Guest

    But where is my Elite controller? No UPS tracking number


    Hello,

    A new elite controller has to send but there is, n big problem, I have no way of tracking by UPS because the technical support not only erase on my account the repair tracking and gave me a tracking number which corresponds to the
    one I had when sending my initial joystick ... Should I declare my joystick as permanently lost? What does microsoft intend to do? the order number is 1420239479.

    :)
     
    SapinPersil4891, Apr 3, 2018
    #1
  2. ThusFarJay
    ThusFarJay Guest
    Where is your pre-order?

    Now that I have a tracking number from UPS, I see the date for tomorrow I can stalk the brown UPS truck.
     
    ThusFarJay, Apr 3, 2018
    #2
  3. thewillow06
    thewillow06 Guest
    Repair status - elite controler

    hi,

    got a problem with my elite controler.. so call xbox support witch gave me a repair order number and ups return sitcker..

    i send my controler and check both ups and xbox site...

    here is my problem...;

    call support gave me repair order n° 1425658092.... same number was on the bottom left of ups sticker

    my xbox account tell repair n° 1425695672.... and a different ups tracking number

    for now... my account tells "waiting product"...

    But according to UPS my product has been delivered..

    I've sent mail to xbox support .. but no answer...

    Could you explain ;..pls
     
    thewillow06, Apr 3, 2018
    #3
  4. hulkiaydogmus Win User

    Xbox servis [Mod Translated - Xbox service]

    "did you receive a tracking number and did you try to look it up that way? "

    Thank you for reply, I have a tracking number , I saw my track details on my device page afternoon and now i have two devices and don't see track status , I dont know where my xbox
  5. Smwutches Win User

    Xbox design lab controller problem

    This is from the Design Lab FAQ

    I have been charged for my controller, but I have not received a shipping tracking number.

    You were charged for your controller at the time it began to be built. It can take up to two weeks between that time and when you will receive a tracking number. You will receive an email with the tracking number once your controller ships.

    So it sounds like that's standard.
  6. Smwutches Win User

    Pending order

    Design lab controllers are actually charged immediately since it is a customized item. That means the order has been accepted and has gone into production. Once it ships you will receive an email with tracking. It can take 2-3 weeks to receive the controller.

    https://xboxdesignlab.xbox.com/en-us/faq

    I have been charged for my controller, but I have not received a shipping tracking number.

    You were charged for your controller at the time it began to be built. It can take up to two weeks between that time and when you will receive a tracking number. You will receive an email with the tracking number once your
    controller ships.
  7. XBF Chris J Win User

    Riparazione controller [Edit - Translation] - Controller repair

    Hello BFG,

    Thank you for bringing this to our attention. You will usually get a tracking number via email once the accessory has been shipped out to you. My recommendation would be to use that tracking number to contact UPS for information regarding where they actually
    dropped off your controller.

    Also, try our
    Device Support     website for more information on your order.

    Hope this helps!
  8. outstandingcom3 Win User

    Has any one in Ireland got their xone delivered by UPS yet??????????

    where does your ups tracking number say it is just hoping they might not be keeping it up to date???????????
Thema:

But where is my Elite controller? No UPS tracking number

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