Bumper Repair Elite 2

Discus and support Bumper Repair Elite 2 in XBoX on Consoles to solve the problem; I bought a refurbished elite series 2 controller that was rated as grade C refurbished. It has a small scuff on the right bumper which is fine, but the... Discussion in 'XBoX on Consoles' started by Cappadoscious, Apr 8, 2025.

  1. Cappadoscious
    Cappadoscious Guest

    Bumper Repair Elite 2


    I bought a refurbished elite series 2 controller that was rated as grade C refurbished. It has a small scuff on the right bumper which is fine, but the right bumper itself turned out not to work. Everything else on the controller is perfect and it connects extremely smoothly but I can't use my bumper. Is there anything that I can do for this without having to pay over $100 to have it fixed?

    :)
     
    Cappadoscious, Apr 8, 2025
    #1
  2. Loacker Christoph Win User

    Why is customer friendliness so bad when it comes to warranty cases?

    lmgtfy:

    https://www.pcgamer.com/how-to-fix-xbox-elite-series-2-bumper/
    "The notorious Xbox Elite controller bumpers can and do fail..."

    https://www.theverge.com/2020/10/15...-controller-series-2-hardware-issues-warranty

    "...The Verge has received reports of the face buttons getting stuck, or the Elite 2 not registering button presses."

    here we go

    https://answers.microsoft.com/en-us/xbox/forum/all/elite-series-2-bumper-repair/387f68c4-16f7-432a-9518-1c1ae04d3a3f

    I     tried to fill out repair order, but, as mentioned above, those are the only options i got.

    Bumper IS a known issue, as you can see.

    Btw., it doenst matter what caused 2 years warranty, it is in place and i'm in the right to use it.
  3. Janet_C Win User

    Bumper Repair Elite 2

    Hello!

    Hope you are well. I'll be glad to assist you.

    I'm sorry you're experiencing these issues.

    If you purchased your controller from an authorized retailer and it's within the warranty period, you can apply for it from this website; this process is free.

    https://support.xbox.com/forms/request-controll...

    Please note that hardware repair support is not permitted in this forum.

    Best regards!
  4. Mj A. Win User

    Elite series 2 bumper repair

    Nice, thank you for that information.
  5. Sean_Ji_San Win User

    Elite series 2 bumper repair

    Oh, Wow. Then I would suggest to go for it if that is the case. Anyway, you will be receiving instructions to your email after processing it. It is not a repair kit since they do not have those options, that is definitely a controller replacement.
    Yes - I have just order it and it says they will be sending me a replacement device as my bumpers also broken.

    Only cost £75 so we’ll worth it on my eyes (warranty had run out)
  6. SwannyT95 Win User

    Elite series 2 bumper repair

    I've check some of the other options and it still gives me the same message.

    Out of warranty - send immediately £75.18

    A replacement accessory will be sent immediately. You are not required to return your non-functioning item.
Thema:

Bumper Repair Elite 2

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