[Bug] Xbox app shows me “Playing” uninstalled games — presence stuck across multiple titles

Discus and support [Bug] Xbox app shows me “Playing” uninstalled games — presence stuck across multiple titles in XboX Insiders to solve the problem; Hi all, I’m hoping someone here can help or confirm if there’s a fix for this. On PC (Rog Ally Z1E), my Xbox app keeps showing that I’m playing games... Discussion in 'XboX Insiders' started by /u/Marxally, Jul 31, 2025.

  1. /u/Marxally
    /u/Marxally Guest

    [Bug] Xbox app shows me “Playing” uninstalled games — presence stuck across multiple titles


    Hi all,

    I’m hoping someone here can help or confirm if there’s a fix for this.

    On PC (Rog Ally Z1E), my Xbox app keeps showing that I’m playing games I’ve already uninstalled. It started with Wheel World, but now it happens with other games too.

    So far I’ve tried:

    • Fully uninstalling the games via Xbox app and Microsoft Store
    • Checked for leftover tasks or services (nothing running in Task Manager)
    • Reset and repaired the Xbox app, Gaming Services, and Microsoft Store
    • Reinstalled Gaming Services with PowerShell
    • Signed out and back in
    • Restarted the PC multiple times
    • Tried launching other games to overwrite the status
    • Even switched Insider rings in the Xbox Insider Hub to force a refresh

    The issue still persists: the Xbox app and my friends see me as “Playing” games I don’t even have installed anymore. Despite playing a game for only 30 minutes, it says over 20 hours on my profile...

    I think there is a bug on my Xbox Live account. But Xbox Support only routes me through the virtual agent, which can’t do anything.

    Has anyone here had this and found a way to fix it? Is there any real way to get my Xbox Live presence reset?

    I’d appreciate any tips or if an Xbox engineer here can escalate this properly.

    Thanks a lot!

    submitted by /u/Marxally
    [link] [comments]
     
    /u/Marxally, Jul 31, 2025
    #1
  2. SPS-40B1869D-52C4-42 Win User

    can i use a DLC code from US on my xbox?

  3. XBLRewards8 Win User

    Question for challenge Gold Dust

    Hello Martis007,

    Your play time can be across multiple titles. You do not have to have 10 hours from only a single game.
  4. a27cd1 Win User

    Playing games across multiple xboxes

    I recommend setting up the xbox sharing by doing as the others have stated (switching your home account location), if your brother is will to do that. I love it because it allows my girlfriend and I not only to play games together but also share games.
    Just be aware that you can only switch your home so many times in a year.
  5. Nixelplex Win User

    Playing games across multiple xboxes

    You need to setup up family share. If you make your console his home console then you can play his digital games .
  6. XBF Brad A Win User

    Playing games across multiple xboxes

    Hi Fellow gamer,

    Thanks for coming to the forums. You can set up the
    home console     of his account on your Xbox. Basically your brother will add his profile to your Xbox, set your Xbox as home. He then can remove his account if he likes. This will allow you to play the game on your console. Your brother will be able to play
    the game on his console.

    Thanks,

    Brad
Thema:

[Bug] Xbox app shows me “Playing” uninstalled games — presence stuck across multiple titles

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