BUG - Xbox Accessories Windows App - Deleted "Config 1" -> Default Profile -> Uneditable/Can't ...

Please click Start, type "Apps & features" select that, Find "Xbox Accessories" and click it, Click "Advanced Options", Click "Reset" you see there. Restart the app and see if that fixed the problem.

Forgot to mention it but I already tried this yeah and did not work, it is like the endpoint called to put a configuration in a profile just fails when there is no actual configuration already set.

Actually the "Default" profile when there is no configuration set looks completely empty (I tried to upload a screenshot but the upload fails too).

Please click Start, type "Apps & features" select that, Find "Xbox Accessories" and click it, Click "Advanced Options", Click "Reset" you see there. Restart the app and see if that fixed the problem.

Ive got the exact same problem...did you find a solution yet?

Hello Gravy BB,

Welcome to Xbox Forums. We appreciate you for sharing your concern with us.

We understand your having issues with the Xbox Accessories app. It seems that some of the steps were already tried from your end. Let us go ahead and proceed checking what we can do best to help address your concern.



To proceed, I would suggest checking if there are any updates available for the Xbox Accessories app. You can do this by opening the Microsoft Store app on your PC, clicking on the three dots in the top right corner, and selecting "Downloads and updates". From there, you can check for updates for the Xbox Accessories app.



If there are no updates available, I would recommend trying the following steps:

• Reset your controller to default settings: You can reset your controller to its original factory configuration by selecting your controller in the Xbox Accessories app, choosing to configure, selecting a profile, and then selecting Edit > Restore to default.
  
• Delete your profile: You can delete your profiles by opening the Xbox accessories app on your PC, scrolling to your Elite Wireless Controller Series, selecting configure, selecting a profile to adjust or create new one, and then selecting Edit > Delete.
  
• Create new profiles: After deleting your old profiles, you can create new ones by opening the Xbox Accessories apps on your PC, scrolling to your Elite Wireless Controller Series, selecting Configure, selecting new profile, fiving your profile a name and then, configuring your chances.
  

Source: Configure your Xbox Elite Wireless Controller Series 2



If the issue persists, you can try deleting the Xbox Accessories app files manually. Here are the steps to do that:



1. Press the Windows key + R on your keyboard to open the Run dialog box.

2. Type %localappdata% and press Enter.

3. Locate the "Microsoft" folder and open it.

4. Locate the "Xbox Accessories" folder and delete it.

5. Restart your PC and reinstall the Xbox Accessories app from the Microsoft Store.



I hope this helps! Kindly let us know if there is any misunderstanding or clarification of our description by sending us a reply.

Kind regards,



Microsoft Community Moderator

I used to have 3 different configured profiles on the xbox accessories app, which I could change between, while playing, at any moment using my controller profile button .
now 2 of the profiles," profile2" and "profile3", names have changed names to "default" and the settings are now default as well.
when I enter configure mode, the only one Im allowed to configure is "profile1" the 2 other "default profiles have no options to make any changes.
I've reset the app in the windows 10 settings, uninstalled & re-installed 2 times and it always reverts back to the original settings and names that I used.
where do these xbox accessories app files save and how can I delete everything so I can start fresh??
this is very frustrating, as the app worked fine for years, I changed nothing and now Im stuck ..
please help.
Sincerely
G