Bug: the X/S icon is not showing on Pinned tiles

Games from the 360 can be unpinned. Go to 'my games', press X on the game(s) to view more details and you should be able to select the 'unpin' tile. Same way as you pinned the games.

There was a tremendous oversight done when Madden 24 came available August 15th. Those that early-purchased Madden Series X|S were entitled to download its version and Series One entitlement version. Thus two versions could reside and play on the Series X|S consoles.

The oversight was each version had the same icon/tile that didn't distinguish which version one was using. Thus in many cases, Series X users were erroneously defaulted to the Xbox One game and NOT Series X|S. As each console version is identical, purchases were made on the older Series One platform.

Later in the evening, Store fixed the Series X's labeling by marking the icon/tile with an X/S label. However everyone who purchased points earlier has points purchased and stored on the wrong console. It appears that neither EA nor Microsoft is owning up to the oversight.

BTW: The same issue was also found to affect PlayStation 5 and 4 users.

BTW2: In Madden 23, application version was easily identifiable as Madden pics were different and "X|S" was viewable.

On your home screen, scroll down and there should be a tile / option on adding new sections to home screen. Scrolling down - as if going to your pinned items. It's below pinned items and any added items will show there as well - unless personally arranged
differently.

I'm having the same problem. My pins aren't showing the images, also the same with the tiles in the store. No images. I did a network test on the console and its showing much slower speeds than it usually is

So when you put a disc in, the disc is read, and then the game tile shows up with the disc icon showing on it? If not, then it is not reading the disc, which will be why the games won't work.