Bug Report regarding the 3/23/23 patch (my series x no longer can find my saved clips) is...

I reported it using the report a problem app a moment ago. So 12:04PM Pacific Time on Wednesday 3/29/2023. Unfortunately I did not make a note of the exact wording I used in the title. I believe I titled it something like this: "Regarding the 3/23/23 patch (my series x no longer can find my saved clips)"

Am I going to hear from anyone?

After completing the report a message thanked me, but there was no indication that they were going to get back to me. The thank you message that popped up after completing the report seemed to be letting me know the report was accepted and to share appreciation for the information, feedback, report. Nothing about committing to assisting me in resolving the issue or following up.

Hello Where’s_Santa,

We appreciate for your patience.

Since you have completed the submission of the bug or reporting the problem, our technical support will investigate the issue. They will be the one to update the issue or just keep an eye of your device.

As this case is already reported to our technical support, allow us to close this for now. If you have any other Xbox gaming issues, please don't hesitate to create a new post here. Create a new question or start a discussion (microsoft.com)

Thank you for your understanding.



Kind regards,



Xbox Forum Moderator

Microsoft Community

Hi Where’s_Santa,

Welcome to Xbox Community Forums. We appreciate for sharing your concern with us and we hope that you are doing well today.

We understand the inconvenience caused and we are here to help you. As per description, Series X could not find all the game clips after the recent updates 3/23/23. Let us check on this together and sort this out to assist your concern.



We would like to share helpful links for you to check if this could help resolve the problem.

• Troubleshoot recording game clips on Xbox | Xbox Support
  

• Manage your game clips | Xbox Support
  

If you really think that it was a bug, we suggest submitting a bug through Xbox App.

Navigate to the top right of the application and select your gamerpic icon

2. Select “Feedback” in the drop-down menu

3. Select “Report a problem”

4. Click Give new feedback

5. Add [Xbox Forum] in “Summarize your feedback” followed by a feedback summary

a. Summary should be descriptive and fully detailing the error you are receiving. Links redirecting to this forum post will not be accepted and will cause a delay in your feedback submission.

6. Category should automatically be selected.

7. In the "add more details" category, you will have the option to "Recreate my problem". Recreating the problem will help us further pinpoint the error you are receiving.

8. Once complete, post the title of the bug report along with the submission date in this thread

We hope it worked out well for you. If not, please reply back to this forum to let us know so we could find other options to resolve the problem.



We will be glad to follow up and help you.

Sincerely,



Xbox Forum Moderator

Microsoft Community

No .... Just my Madden game... I had 2 SAVES on 3/24/23 one was AUTO and one was Manual that disappeared .... When i now go to SAVED Franchise file it goes back to 3/11/23 as last save...

I'm still experiencing this issue with my series x as of 12/5/23. Has there been any work around?