Bug Report. No Audio in GameDVR in Xbox Series X

Hi AgentRupaL,

Have you reported this directly on your console through Xbox Report a Problem?

If not, using the Report a Problem application directly on the console when you experience unexpected behavior of any kind can help Team Xbox better investigate, though we do appreciate your input on the forums for extra visibility.

Thanks you and best regards,

XBF Drew

Hello dear Gamer, first it's a pleasure to be able to help you today.

My name is Vinicius.

I am a gamer and independent advisor on the XBOX community platform.

Hey AgentRupaL, how are you today? Hope you're well.

If this happens to every game when in quick resume, then probably a bug indeed, because that was not supposed to happen. :/

In that case, my friend, try this on your console, to test if the same keeps happening, if it does, try to report it via the insider's hub app on your console.

First, clean the cache of your console that way:

1. With the console turned on, hold the XBOX power button on the console for 10 seconds until you hear a small sound.

2. Wait 10 seconds.

3. Turn it back on.

Note: It may take a while for it to turn on, don't worry, it's normal.

Then, restore your console keeping the games and apps:

***IMPORTANT*** If you share accounts with someone, you will have to redo the process of placing the account as the main one again, be aware of the chances you still have to do this, as Microsoft makes available per year, only 5 chances so you can make some account your console's main account. Make Sure to know all passwords and email addresses of your accounts, you will need to log then back in.

1. Press the Xbox button to open the dashboard.

2. Select System > Settings > System > Console Information >

3. Select Reset console > Restore and keep my games and apps.

4. When asked to pull settings from an old Xbox, choose no, thanks

5. You will have to log in to your accounts again, and when you sign in with your account, make sure you turn it has your home console also, that's it.

NOTE: Rest assured, you won't lose games or saves

I'm Samy an independent advisor. Welcome to the Xbox community. How are you?

Press and hold the Xbox power button until it turns off, remove the power and HDMI cable from the console for 1 minute, then turn it back on and see if that resolves the issue.

If the problem still persists, reset the console to factory defaults while keeping games and apps.
You won't miss anything but you will need to login to your accounts again, email and password is required.

Select Profile & System > Settings > System > Console Information.
Select Reset Console.

Hello!

My name is Dérek, I'm an independent platform consultant and I'm grateful for the opportunity to help you.

Jagwnn, are you part of the Insider? If you do, please remove the console from the program please

If not, go through this process and let me know if it helped

Press the Xbox button to open the dashboard.

Select System > Settings > System > Console Information

Select Reset Console.

Restore and keep my games and apps.

Rest assured, you won't miss games or saves

When asking to pull settings from an old xbox, put no

You will have to log in your accounts again, that's all

I remain at your disposal if you have any further questions.

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.

I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this Damian

Just to confirm, did you tried testing with a different headset? Can be a bug with your specific headset. So, worth cover this possibility

This can be a bit dumb, but may I know if Mono Audio is enabled?

Go to Settings > Accessibility > Audio

Source: https://support.xbox.com/help/account-profile/a...

And, how did you reset the console?

You selected Keeping games and apps or delete everything?

I was checking if maybe this is a known issue, but I didn't see something similar:

https://support.xbox.com/help/hardware-network/...