bug "pause all" button on xbox one s

Let us know how that test goes and if you continue to run into issues we recommend a

soft factory reset of the console.

To ensure you don't need to reinstall all your games choose "Keep my games and apps" on steps seven.

i've tried it and it seems that only with more then 10 downalods it happens, like in the
https://youtu.be/X2XQlR9v7rc

now i ve less than that and all works fine. i will try the factory reset keeping the games.

will let u know if it will persist.

Hi there!

Based on what we gathered from the video you console is still trying to install an update once things are paused?

Is that accurate to what you are experiencing? If it is not please post back with a detailed description!

In this case, it may be a required update for that particular game and pausing the individual update or uninstalling the title may be the best course of action.

Are you able to pause the single update?

Have you attempted to power cycle the console by powering it down, unplugging it for 5 minutes, and then trying once more?

Post back and let us know!

Hi!

i was on transit, anyway, yes plug unplug the power nothing worked, as the video show, i cannot stop not only updates but games download.

and i don't see any massage while i play online that they stops so i don't know if i play online while it download cntents in background.

i trought with a S of a friends and he is able to pause or stop them, me not, as u see after a pause button press, it stops all my list of downalod for a second one to one and then it come back downloading someone at random.

is not about unistall, they are gaming downaloads ,

i will try to pause a single downalod this night and let u know the result,

anyway is there is a solve that doesnt resect all my S i will be glad, it's 2 WEEK that i downloads 70gb games and i'm going to keep the bug if i will not be able to keep the games.

Thanks for the time

Let us know how that test goes and if you continue to run into issues we recommend a

soft factory reset of the console.

To ensure you don't need to reinstall all your games choose "Keep my games and apps" on steps seven.

Hi there!

Based on what we gathered from the video you console is still trying to install an update once things are paused?

Is that accurate to what you are experiencing? If it is not please post back with a detailed description!

In this case, it may be a required update for that particular game and pausing the individual update or uninstalling the title may be the best course of action.

Are you able to pause the single update?

Have you attempted to power cycle the console by powering it down, unplugging it for 5 minutes, and then trying once more?

Post back and let us know!

Hi!

i was on transit, anyway, yes plug unplug the power nothing worked, as the video show, i cannot stop not only updates but games download.

and i don't see any massage while i play online that they stops so i don't know if i play online while it download cntents in background.

i trought with a S of a friends and he is able to pause or stop them, me not, as u see after a pause button press, it stops all my list of downalod for a second one to one and then it come back downloading someone at random.

is not about unistall, they are gaming downaloads ,

i will try to pause a single downalod this night and let u know the result,

anyway is there is a solve that doesnt resect all my S i will be glad, it's 2 WEEK that i downloads 70gb games and i'm going to keep the bug if i will not be able to keep the games.

Thanks for the time

Hi there!

Based on what we gathered from the video you console is still trying to install an update once things are paused?

Is that accurate to what you are experiencing? If it is not please post back with a detailed description!

In this case, it may be a required update for that particular game and pausing the individual update or uninstalling the title may be the best course of action.

Are you able to pause the single update?

Have you attempted to power cycle the console by powering it down, unplugging it for 5 minutes, and then trying once more?

Post back and let us know!

Let us know how that test goes and if you continue to run into issues we recommend a

soft factory reset of the console.

To ensure you don't need to reinstall all your games choose "Keep my games and apps" on steps seven.

i've tried it and it seems that only with more then 10 downalods it happens, like in the
https://youtu.be/X2XQlR9v7rc

now i ve less than that and all works fine. i will try the factory reset keeping the games.

will let u know if it will persist.

Sounds good! We ill be around if you are still running into issues.