Bug: Movies and TV app does not see total files in an external Media Drive

I can actually no longer create a media server. The only way that I can send files to my XBoxOne X is to cast the file through Windows Media Player. I have already uninstalled and installed the Movies & TV app several times.

I am using an external drive on my computer to store my files, but that was irrelevant prior to the update being installed.

The media sharing option turns itself off when I restart my computer. I have to turn it on and when I do the server no longer appears as an option in the Xbox One X Movies & TV app.

My Series X updated itself two nights ago (23rd of August), and since then, the external media hard drive I'd been using since I'd had an Xbox One has stopped working. The Xbox can see that it's plugged in, but it says there are no files on it.

I've been using the Samsung T5 2GB external SSD. I've never had a problem with it until now. I turned on my Xbox this morning and went to watch a movie from the SSD in Films & TV. The drive appeared as 'Local Disk (D' (instead of the name it has), and the app said 'There aren't any videos in this folder.'

I tried Microsoft's Media Player app after that. The drive shows up as 'USB: Local Disk (D', but when I enter into it, Media Player says 'No files found. We couldn't find photos, videos or music in this folder.'

The day before, neither app had any issues finding any of the photos, videos or music on that drive. In Windows 10, the drive still works, and all the files are visible.

I read some FAQs. I tried reformatting the SSD to NTFS from exFAT, and moving some movies/pictures onto it, but I still get the same errors.

I tried the 'reset' option on my Series X in settings, and I still get the same errors - Films & TV says there aren't any videos on it, Media Player says no files found. Every Windows 10 pc I've tested the drive on recognises the media on the SSD, so it's still working.

Can anybody help? I bought this external SSD purely to use as a media storage device for my console so I could watch my old stuff on it, and it's been working fine since I got the console 8 months ago, and before that with the Xbox One.

Any help or ideas would be awesome!

I am having the exact same problem. I have a Samsung T5 External SSD that was working fine as a media drive until I turned on my console and it updated. Now it doesn't see any files or folders even though they are there. I transferred everything off and reformatted but nothing works. I tested with a USB thumb drive and it sees files on that but it will no longer work with my external SSD. I'm glad it's not just me.

Even with the media app installed how can i copy movie files from Mac to the external hdd on the Xbox ?

Hey guys, so I originally bought an external hard drive to store movies and tv shows on for my mac. That worked great and I plugged it into my xbox 1 and used the media player app to watch them. That worked great as well. Then I found out I could format
the hard drive for games and apps to store games on there. So I did that, but now I want to go back to the media player to watch my movies and it won't recognize the hard drive. My mac now won't recognize it either. Did I lose all my movies and tv shows? Thanks
for any help !

Anyway, about your external hard drive. In order for the drive to be used for storing and loading games, it must be
USB 3.0 and be at least 256GB in size. If it does not fulfill both criteria, the drive will only be used for basic media storage (photos, music, movies).

I see that you say it's 698GB, but does it connect with USB 3.0?

(I had to make another post because this forum bug is omitting more text! Seems to happen whenever you post an image!)