Bug application accessoires xbox

Salut,

Sur Windows 10 ou sur la console ? Dans les deux cas il faudrait essayer de supprimer puis de télécharger nouveau l'application.

[Translation - Hi,

On Windows 10 or on the console? In both cases, you should try to delete and download the application again.]

Salut, sur Windows 10, j'ai trouvé un moyen mais c'est pas dit que ça marche pour tout le monde si jamais ça n'arrive pas qu' moi : je vais dans les paramètres de la barre des tâches et je la met sur la droite ou la gauche, ce qui fait que je gagne juste
assez de place pour pouvoir mapper mes palettes.

[Translation - Hello, on Windows 10, I found a way but it does not say that it works for everyone if it never happens to me: I go to the settings of the taskbar and I put on the right or on the left, so that I gain just enough space to be able to
map my palettes.]

Hi Cab0218,

Welcome to the Xbox Support Forums.



I assume you're now talking about a controller or it another accessoire?

Do you know who's the official company of these accessoires, so I can try if I am able to do somthing for you.

Hi,

The components of your Xbox app is corrupted or needs to be updated, that's the reason why you can't download the Xbox Accessories app. Here are steps on how to clear the cache and reset Microsoft Store on Windows 10:



1. Close Windows Store app, if it’s running.



2. In the Start menu search box, type WSReset (Windows Store Reset) to see Wsreset in the search results.



3. Right-click on WSReset and then click Run as administrator option. Click Yes button when you see the User Account Confirmation box.



NOTE: If the WSReset utility is not appearing in the search result, you can launch the same from the System32 folder (Windows\System32). To open WSReset tool from System32 folder, please navigate to the drive where Windows 10 is installed (usually “C”),
open up Windows folder, and open up System32 folder. Here, you can find WSReset.exe file. Right-click on it and then click Run as administrator option.



4. The Store app should now automatically launch along with the Command Prompt. The Command Prompt window will automatically disappear after a couple of seconds.

*After resetting Microsoft Store on Windows 10, try again to download the Xbox Accessories app.



Feel free to provide us a feedback.

Hi,

thanks for your response. Unfortunately this reset of store seem don't solve my issue. i have run WSReset as administrator and after a few seconds the command window close and launch store automatically. But In fact i still can't find "xbox accessoires"
with the store. i have to open the xbox app in the parameters and click open "Xbox accessoire app" to be redirected on the page of the app. here a screen of the page i got.

sincerely,

Nicolas

Hi,

The components of your Xbox app is corrupted or needs to be updated, that's the reason why you can't download the Xbox Accessories app. Here are steps on how to clear the cache and reset Microsoft Store on Windows 10:



1. Close Windows Store app, if it’s running.



2. In the Start menu search box, type WSReset (Windows Store Reset) to see Wsreset in the search results.



3. Right-click on WSReset and then click Run as administrator option. Click Yes button when you see the User Account Confirmation box.



NOTE: If the WSReset utility is not appearing in the search result, you can launch the same from the System32 folder (Windows\System32). To open WSReset tool from System32 folder, please navigate to the drive where Windows 10 is installed (usually “C”),
open up Windows folder, and open up System32 folder. Here, you can find WSReset.exe file. Right-click on it and then click Run as administrator option.



4. The Store app should now automatically launch along with the Command Prompt. The Command Prompt window will automatically disappear after a couple of seconds.

*After resetting Microsoft Store on Windows 10, try again to download the Xbox Accessories app.



Feel free to provide us a feedback.