[Bug and Solution] Xbox app freeze on streaming from Xbox One

KoIgor · Nov 22, 2017

After fresh install of Windows 10, I logged in and run Xbox app. Tried to start streaming from my Xbox One but every time Xbox app freeze. I heard sound from Xbox One, but no picture and no response from Xbox app. Finally I found the issue, Xbox app doesn't
request for Mic permission when you start streaming for the first time. To fix it I created Party and immediately get request to Mic. After that streaming starts to work perfectly.

To Microsoft: please fix it.

:)

Hordie · Nov 22, 2017

I can't connect my XBOX to the internet.

Hi Skylink25,

Sorry but I do not fully understand your question. Is the Xbox connecting to the internet okay, or are you having issues streaming games from your Xbox to your computer after moving it? Let us know as many details as possible so the community can assist.

Here are a couple of links that may offer a solutions.

Troubleshoot Xbox App Game Streaming

Xbox One won't connect to Xbox Live

Paul Bab · Nov 22, 2017

Help with streaming please

Hi,

To help resolve any game streaming issues in the Xbox app on Windows 10, click this

link. Look for My Xbox One isn't visible in the Xbox app on Windows 10 and I can't connect to my Xbox One from my Xbox app on Windows 10, and perform the solutions provided.

Make sure that your Windows 10 device and the Xbox One are connected to the same network and logged in using the same Microsoft account.

Should you need further assistance, feel free to get back to us.

Loraine Mon · Nov 23, 2017

Hi,

Issues or bugs with the newly updated version of the Xbox App can be fixed through an update. We are glad that you are able to stream on the Xbox App now. To share your feature requests and ideas for improving Xbox products and services, you may visit our
Xbox Feedback page.

The feature teams working on Xbox One, Xbox on Windows, Xbox mobile apps, and Xbox Live regularly review the ideas you submit, incorporating them into their work to make your Xbox experience even better.

If you have any other queries, feel free to contact us anytime.

Loraine Mon

Hi,

Issues or bugs with the newly updated version of the Xbox App can be fixed through an update. We are glad that you are able to stream on the Xbox App now. To share your feature requests and ideas for improving Xbox products and services, you may visit our
Xbox Feedback page.

The feature teams working on Xbox One, Xbox on Windows, Xbox mobile apps, and Xbox Live regularly review the ideas you submit, incorporating them into their work to make your Xbox experience even better.

If you have any other queries, feel free to contact us anytime.

KingRouge

Hello,

I've taken these steps and the issue has not resolved. I believe the issue is within the Xbox App, not the console. I can stream from the console to YouTube or Twitch without any issues but encounter freezing and black screens when exiting or entering full screen in the Xbox App when streaming to my PC from the console through the Xbox App.

AnEvilVet

Sorry, I'm not streaming from a PC. I am streaming using the Twitch app on an Xbox One which used to have the ability to include party chat in streams. I need to figure a way to reactivate this as the previously posted solutions no longer seem to work.

KingRouge

Hello,

The issue occurs with any game. Anytime I use the Xbox App to stream to my PC from my Xbox Series X, the App is prone to experience freezing and black screens.

No, I'm using the App that is available on the Microsoft Store.

PaulKara1

Again, as I said in my original post: the streaming works fine under initial circumstances. So it cannot be a bandwidth or routing issue. The issue is only when you disconnect from the stream and reconnect, using the Xbox app.

I'm going to assume it's a bug in the Xbox app which doesn't seem able to reconnect to existing streams properly.

[Bug and Solution] Xbox app freeze on streaming from Xbox One