BSOD when trying to play select games

Discus and support BSOD when trying to play select games in XBoX Games and Apps to solve the problem; I have a bsod error when trying to play the callisto protocol, the error is kernal_mode_heap_corruption this only happens in this game I have only... Discussion in 'XBoX Games and Apps' started by sdelpe, Dec 3, 2022.

  1. sdelpe
    sdelpe Guest

    BSOD when trying to play select games


    I have a bsod error when trying to play the callisto protocol, the error is kernal_mode_heap_corruption

    this only happens in this game I have only tested one other game and it runs completely fine with no issues

    :)
     
    sdelpe, Dec 3, 2022
    #1
  2. Dérek Augusto Win User

    BSOD when trying to play select games

    Go to your windows update and click on get updates

    After updating

    See which version is your windows this way, and tell me

    The version consists of 4 digits

    https://support.microsoft.com/en-us/help/402739...

    And then go to the Microsoft Store, select More > Downloads & updates > Get updates.

    Update everything in both places, and let me know if it works

    Select Start > Settings > Apps > Apps & Features. Apps and Features in Settings.

    Select the application you want to fix.

    Select the Advanced Options link under the application name (some applications do not have this option). On the page that opens, select Repair if available.

    Once the Reset is done, you will see a check sign next to the Reset button. And restart the PC

    Type CMD in the search bar;

    Right-click on the Command Prompt option;

    Click on Run as Administrator option;

    Then run the commands below, press Enter at the end of each line ok? :

    ipconfig /release <Enter>

    ipconfig /renew <Enter>

    ipconfig /flushdns <Enter>

    ipconfig /registerdns <Enter>

    nbtstat -rr <Enter>

    netsh int ip reset all <Enter>

    netsh winsock reset <Enter>

    1.On the desktop, simultaneously press Windows + R keys to open Run;

    2. In run, type cleanmgr and click OK to open Disk Cleanup;

    3. In the Disk Cleanup window, select the C: drive (if prompted) and click OK;

    4. In the Disk Cleanup for Windows 10 window, select the checkboxes of the presented files and click Clean System Files.

    5. After cleaning, check the unchecked checkboxes again and click OK>Delete Files.

    Tell me what appears in this test please. Download the companion xbox console app > settings > network > NAT type

    And connectivity

    If that doesn't work, try reinstalling the game.
  3. sdelpe Win User

    BSOD when trying to play select games

    I'm currently playing the game on PC
  4. Dérek Augusto Win User

    BSOD when trying to play select games

    Hello!

    My name is Dérek, I'm an independent platform consultant and I'm grateful for the opportunity to help you.

    Sdelppe, the game is at launch, so it may have bugs, friend.

    What would your platform be?

    I remain at your disposal if you have any further questions.
  5. AdhamAbushosha Win User

    BSOD like 3 times or more a day

    I have just gotten another BSOD and the stop code was FAULTY_HARDWARE_CORRUPTED_PAGE, and then when it rebooted another BSOD appeared with a BSOD SYSTEM_THREAD_EXCEPTION_NOT_HANDLED. I'll try what you suggested above when I test all the ram modules if the hardware is the problem or not.
  6. Zhang Yang - MSFT Win User

    BSOD when playing games

    Hi, SmilinGisli!

    I noticed a Kernel-Power 41 error in the image you provided, I would like to double check with you if you have overclocking turned on for your CPU and memory, if so, please turn it off and try again.

    Best Regards,

    Zhang Yang
Thema:

BSOD when trying to play select games

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