Broken casing on Microsoft cable on xbox wireless headset

Hey Carly!

Nice to meet you! I'm Darhyl, a fellow gamer. I'm sorry you are experiencing this. I am here to help.

Kindly try to create a replacement warranty order for your Xbox wireless headset by signing your account and registering the serial number of your device here at this link: https://support.xbox.com/en-US/help/hardware-ne...

You’ll need to find your headset’s serial number to register your device and request a replacement. If you still have the device’s original packaging, the serial number can be found on a sticker at the bottom of the box. The serial number is also printed on a sticker located beneath the padding on the headset’s right earcup. To remove the padding and find the serial number:

Hold the right earcup by the volume dial and gently pull the earcup padding away from the headset.

The earcup padding will slip off, revealing the headset speaker underneath.

The headset serial number is printed on a sticker below the speaker.

Reference link: https://support.xbox.com/en-US/help/hardware-ne....

To fully charge the Microsoft Wireless XBOX 360 headset you need to leave the headset charging with the cable for 6 hours.

I'm personally waiting for a Wireless headset there isn't 1 wireless headset on the market they all say they wireless but have this rediculous cord going from headset to controller which seems to always catch on something and cause strangling or breakage
of cord i have somehow broken 2 headsets that came with the One cause of a silly cord to controller, bring back the Microsoft Wireless Headset .

The "mic" you're referring to is the boom mic that plugs into the headset.



The mic I'm referring to is the chat system that allows one to talk to other players. Normally, that's supported by a wired mic cable that goes from the 360 controller to other headsets. On all other 360 headsets, a cable is required from the base of the
360 controller to the headset for chat. Even the wireless Astro A50 has a mic cable port to go to the 360 controller.



On the Tritton Warhead, that's all done wirelessly, same as the Microsoft Wireless Mic for 360 works. Tritton integrated the wireless mic into the headset base unit so that the headset can be completely wireless - no wired mic cable going to the controller.



It's the wired mic cable that the Tritton Warhead lacks that is the problem. There will be no way for the Warhead's base unit to sync its wireless mic with the Xbox One.



If all you want to do is use the Warhead as a wireless headset without a mic, it will be fine. If you want mic support, it won't.

^

Yes it is.

The standard wireless xbox headset sound is better then the standard xbox cable headset sound