Broken Bumper

Hi I have I switched from PS4 to Xbox One my brother has given me his old one since he has switched to Xbox One X. The controller given with the console has a broken RB bumper. I have tried for about 1 hour every night to find helpful ways to fix it.
Now I have just given up. This truly makes me sad because I have left a lot of my friends who are on PS4. It has broke and Sony has banned me multiple times for unfair reasons. I thought that by getting a Xbox One instead of a PS4 it would be better. It feels
to me that as a whole console it is superior to PS4 but it just will never feel the same. Also, Fortnite really needs Crossplay with PS4. It's just weird on a good console with no friends. But oh well. I'm going to get a job soon when I'm 14 and I'm gonna
buy a new PS4 but also new remote for Xbox. So I can enjoy both. PS4 for friends Xbox for solo fun.

:)

 

my turtle beach earforce xo one isn't working

i mentioned my first controller being broken because the bumper broke and the second controller is the only controller with a working bumper

 

Controller analog sticks broken?

bump .....left stick is broken

 

Hi there,

you could check if there is still warranty for that controller, please see the steps on this support page on how to set up a repair for a controller:

https://support.xbox.com/xbox-one/accessories/wireless-controller-broken-wont-work

When setting up a replacement/repair request it will also show if the device is still within warranty or not.Duration of warranty might be different per region.

 

If your controller is in warranty Microsoft will replace it.

As for cross play on Fortnite that would be down to Sony to allow it they have said many times it wont happen

 

Hello you can do as Wpak stated also if the controller is no longer in warranty which it may not be due to it was given to you, you will need to replace it. Again link to check if it in warranty is https://support.microsoft.com/en-us/devices

Thanks

Brad Xbox forums team