Brand new Xbox series x won't read pristine disk to install

Discus and support Brand new Xbox series x won't read pristine disk to install in XBoX Games and Apps to solve the problem; I bought a Brand new Xbox series x. I'm in the process of trying to install a couple of games and it's trying to tell me that my disk is dirty or... Discussion in 'XBoX Games and Apps' started by Tino Pezz, Nov 2, 2022.

  1. Tino Pezz
    Tino Pezz Guest

    Brand new Xbox series x won't read pristine disk to install


    I bought a Brand new Xbox series x. I'm in the process of trying to install a couple of games and it's trying to tell me that my disk is dirty or damaged. My disks are both in pristine condition.. What can I do to solve this problem

    :)
     
    Tino Pezz, Nov 2, 2022
    #1
  2. Tino Pezz Win User

    Brand new Xbox series x won't read pristine disk to install

    Call of Duty modern warfare and Arkham night.. So far those are the only 2 But I'm not done yet
  3. Tino Pezz Win User

    Brand new Xbox series x won't read pristine disk to install

    The disks were pristine and clean. If that were the problem I wouldn't have wrote this question. I'd tried the power cycle before
  4. SwordofWhedon Win User

    Brand new Xbox series x won't read pristine disk to install

    What games are you trying to play? How old are the copies? Do any other discs work on the drive?
  5. Francia J. Win User

    Brand new Xbox series x won't read pristine disk to install

    Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

    Kindly remove any disc that is currently inside your Xbox and then clean them with a soft cloth, after that perform a powercycle on your console before inserting the disc again to test it out.

    POWERCYCLE CONSOLE​​​

    ​​​

    1. Turn off your console by holding the Xbox button on the front of the console for approximately 10 seconds. The console will turn off. ​​​

    2. Turn your console back on by pressing the Xbox button on the console or the Xbox button on your controller. ​​​

    We can also follow the steps on this link: https://support.xbox.com/en-US/help/games-apps/...
  6. Francia J. Win User

    Brand new Xbox series x won't read pristine disk to install

Thema:

Brand new Xbox series x won't read pristine disk to install

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