Brand new Xbox one series X and its not working

im using an Xbox series x and and its displaying no signal,

I tried every hdmi port that’s brand new and nothing works

I just bought a brand new Xbox One X, but when I go to the store, Flight Simulator and other Xbox Series X/S games say they are "not playable on this device" and I can't get Flight Simulator to install on my brand new Xbox One X because it says it's "not compatible". Very frustrating.

So you bought an Xbox One X and expected to be able to play an Xbox Series X game on it?

Why would a game made for an Xbox Series X work on an Xbox One X?

If you want to play Xbox Series X/S games I would take your brand new Xbox One X back to the store you bought it and see if they will take it back and you could try and buy an Xbox Series S (Series X consoles are very hard to find, but a Series S can be found fairly easilly)

Hi Hank. My name is Kyle and I'm an independent advisor.

What error codes are you getting? Can you send over some photos of this problem, please?

> "my internet is not the problem"

Have you gone through any steps to be certain of this?

Thanks,
Kyle

I’m having this issue on both my Xbox series x one is brand new from today that was working prior to update, also its a wide spread issue as multiple post are on the POE forums

The error I get is 0x8b050033

I performed the above and still doesn’t work

I am having this problem as well. Brand new series x, brand new controller, brand new batteries. System is up to date and so is the controller. Has to be a software issue, this does not happen on my Xbox One.