Brand new Series X controller undetected by PC, Mac, and iPhone

Discus and support Brand new Series X controller undetected by PC, Mac, and iPhone in XBoX on Consoles to solve the problem; I got a series X controller so I could use Gamepass on my laptop, which is a dual boot MacOS/Windows Macbook Pro 2019. Any time I try to connect to... Discussion in 'XBoX on Consoles' started by JG143, Nov 22, 2023.

  1. JG143
    JG143 Guest

    Brand new Series X controller undetected by PC, Mac, and iPhone


    I got a series X controller so I could use Gamepass on my laptop, which is a dual boot MacOS/Windows Macbook Pro 2019. Any time I try to connect to these, the light on the controller flashes but is undetected via Bluetooth.

    The controller works fine plugged in, and I was able to update it from the Windows side of my Laptop. Even with the update, nothing shows up on the add device lists. I also tried connecting it to my iPhone 11 Pro, which still didn't work, despite Apple supposedly having support for Xbox controllers (Connect an Xbox wireless game controller to your Apple device - Apple Support).

    Then, I returned the first one and got another controller (both from Walmart) and again the controller is undetected by all of my devices. Am I missing something? Or did I just get bad luck twice? Does anyone have any ideas how to fix?

    Thank you.

    :)
     
    JG143, Nov 22, 2023
    #1
  2. kyle_m4496 Win User

    Brand new Series X controller undetected by PC, Mac, and iPhone

    Got it, thanks for confirming. It sounds like you may have been unlucky then, especially if it's not being detected by any device.

    I'd recommend trying to get one more replacement to see if that works. Please reach back if you have further questions.

    Thanks,
    Kyle
  3. kyle_m4496 Win User

    Brand new Series X controller undetected by PC, Mac, and iPhone

    Hi JG143. My name is Kyle and I'm an independent advisor.

    Just to confirm, you are putting the controller into pairing mode before trying to connect, is that correct?

    To put it in pairing mode, turn on your controller by pressing the Xbox button then press the controller's Pair button for 3 seconds and release.

    Then it should be pairable via Bluetooth.

    Thanks,
    Kyle
  4. kyle_m4496 Win User

    Brand new Series X controller undetected by PC, Mac, and iPhone

    I see, glad to hear it's working now! I'll be here if you need help with anything else.

    Thanks,
    Kyle
  5. JG143 Win User

    Brand new Series X controller undetected by PC, Mac, and iPhone

    Hi Kyle. Yes, I am putting it into pairing mode.

    Edit: Nevermind, I was holding down the home button instead of the pairing button. put it into pairing mode and it connects. Thank you for the help!
  6. UltimaDragoon89 Win User

    Controller not vibrating/weak vibration when holding home button (Series X)

    I am having this problem as well. Brand new series x, brand new controller, brand new batteries. System is up to date and so is the controller. Has to be a software issue, this does not happen on my Xbox One.
Thema:

Brand new Series X controller undetected by PC, Mac, and iPhone

Loading...

  1. Brand new Series X controller undetected by PC, Mac, and iPhone - Similar Threads - Brand Series controller

  2. Brand New Xbox to the next gen after the Series Xboxes.

    in XBoX on Consoles
    Brand New Xbox to the next gen after the Series Xboxes.: When the new Xbox are will came out on the release date after the Series Xboxes and how much it will cost on the prize and will it to be more powerful than it was and what type specks it will have...

  3. Brand new Xbos Series X gets blocked on the updating screen.

    in XBoX on Windows
    Brand new Xbos Series X gets blocked on the updating screen.: I just bought a brand new Xbox Series X and it is blocked on the updating screen. Even after hard reseting and getting back to the troubleshoot screen, it still does the same thing: It jumps...

  4. My Xbox series s Brand new controller keeps Disconnecting then reconnecting and happens...

    in XboX Insiders
    My Xbox series s Brand new controller keeps Disconnecting then reconnecting and happens...: Xbox controller series s keeps disconnecting and reconnecting and it keeps happening over and over I thought it was my headset dongle so I moved it to the back to avoid any interference but still...

  5. Brand New Xbox Series S Controller disconnecting

    in XBoX on Consoles
    Brand New Xbox Series S Controller disconnecting: Bought a brand new Xbox series S and the controller started randomly disconnecting while playing games. I’ve never had this problem with my series X. So I took my spare controller and tried to use...

  6. Unable to Connect wired in with USB-C to PC with Brand New Xbox Elite Controller Series 2

    in XBoX on Consoles
    Unable to Connect wired in with USB-C to PC with Brand New Xbox Elite Controller Series 2: Brand New Xbox Elite Controller Series 2 Unable to Connect to PC The Issue When wired in using the USB-C cable that came with the brand-new controller, the Xbox Elite Controller Series 2 is not...

  7. Bought a brand new Elite Series 2 Core-Controller and have big issues.

    in XBoX on Consoles
    Bought a brand new Elite Series 2 Core-Controller and have big issues.: Recently bought a new Xbox Elite Series 2 Core-Controller and I've been experiencing some big issues with the a, b and y buttons. Before a click even registers I end up having to click these face...

  8. Xbox Accessories stuck syncing with BRAND NEW Xbox Elite Series 2 Controller

    in XBoX on Consoles
    Xbox Accessories stuck syncing with BRAND NEW Xbox Elite Series 2 Controller: Hi there, I have bought a brand new Xbox Elite Series 2 controller today, hoping to start using it on the PC. After plugging it in for the first time, I was told I need to update it threw the...

  9. My brand new xbox series s controller suddenly feels old and damaged. Is there a way to...

    in XBoX on Consoles
    My brand new xbox series s controller suddenly feels old and damaged. Is there a way to...: I bought an xbox series s 3 weeks ago. I think my controller has been swapped without my knowledge because it is showing signs of wear beyond its time. It also signs is as player 2, when my...

  10. My xbox series s sync button isn't working and my brand new controller is just blinking and...

    in XBoX on Consoles
    My xbox series s sync button isn't working and my brand new controller is just blinking and...: I hold the sync button and it won't do anything and my controller I bought yesterday worked but when I tried to get on today it just blinks and won't work 08f264bb-1fa2-48b9-8833-42c8211fa657