Brand new S black screen on game launch

Discus and support Brand new S black screen on game launch in XBoX on Consoles to solve the problem; Brand new Xbox S 2 year old LG 43un7300 TV Hooked it up, handshake verified that the TV is compatible with 4K Tried two games (donut County and... Discussion in 'XBoX on Consoles' started by Denise Gray1, Nov 13, 2022.

  1. Denise Gray1
    Denise Gray1 Guest

    Brand new S black screen on game launch


    Brand new Xbox S

    2 year old LG 43un7300 TV

    Hooked it up, handshake verified that the TV is compatible with 4K

    Tried two games (donut County and Among Us, if it matters).

    Upon game launch, the TV gave a notice about game mode, and the screen went black, although it plays the splash screen music.

    Thinking it might be a resolution issue, I turned the output down to 1040, with no change, and then on to 720.

    Also tried using other HDMI inputs.

    The TV plays video content from a computer just fine

    Do we have a bum unit?

    :)
     
    Denise Gray1, Nov 13, 2022
    #1
  2. JosefLBohorquez Win User

    Brand new S black screen on game launch

    Hi Denise, sorry to hear that was the TV :c
    Before considering getting a new one please try factory resetting the TV with the problem or check if a firmware update is available (of course, if you want)
  3. Denise Gray1 Win User

    Brand new S black screen on game launch

    Welp, that was simultaneously helpful and expensive. All of the TV's settings were correct, but it WAS the TV (a year ago, it had issues playing video from a Windows 10 laptop. Perhaps some sort of glitch).

    Tried it with an old lower-res TV I'd forgotten about, and it's working.

    So off to the strip mall for a new TV.
  4. JosefLBohorquez Win User

    Brand new S black screen on game launch

    Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
    I'm an Independent Advisor and a Microsoft Xbox user like you.

    Hope you're doing great today despite this Denise

    Could be that the TV game mode is interfering with this.
    Try disabling this mode via TV settings. Once disabled restart your console and try again

    ———-

    If the issue persist please try instead connecting the console to a different TV / screen and verify if something similar happens
  5. KurtisMiddleton Win User

    Starfield on my Xbox Series keeps crashing.

    Same here.

    Series X. I can't even get into the game. As soon as I try and launch a new game from the title screen I get a black screen and the loading icon freezes. So frustrating.
  6. Andrew Stringer1 Win User

    "An Xbox 360 hard drive is required to use this item"

    I have a Series S with two years of GamePass Ultimate. Downloaded BLACK, I see the “360 hard drive needed” message, when I attempt to launch the game it just goes right back to Home Screen.
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Brand new S black screen on game launch

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