bought xbox in different region, and now have troubles playing discs

Discus and support bought xbox in different region, and now have troubles playing discs in XBoX on Consoles to solve the problem; We bought xbox one and discs last year in the netherlands, but live and use it in Myanmar. Had troubles with starting, through xbox help line we... Discussion in 'XBoX on Consoles' started by TiptopMicrobe68, Oct 31, 2017.

  1. bought xbox in different region, and now have troubles playing discs


    We bought xbox one and discs last year in the netherlands, but live and use it in Myanmar. Had troubles with starting, through xbox help line we received new system software. Xbox help line warned that we could run in problems with playing discs, if we start
    updating software and apps, because we live in a different region than the xbox and discs were bought. We have used for a year without problems, till we updated system software. After update, we cannot run discs anymore, getting message that disc is not readable/dirty.
    We have done a full system reset, but still discs are not working. We have contacted help line, they advise there is a technical problem with xbox unit and need to be send for repairs, but there is not such service in Myanmar. Since troubles started after
    updating software, I doubt there is a technical problem with the unit. Any ideas what else we can try, before sending for repairs?

    :)
     
    TiptopMicrobe68, Oct 31, 2017
    #1
  2. Need to change DVD region to 1

    I'm mexican, I bought my xbox in Mexico, hut now I live in USA and I took with me my xbox one. I'm having problems playing region 1 DVDs, it plays discs that are region 1 and 4, but if the disc is region 1 only, it doesn't play. Can I change region in
    console/dvd player configuration?
     
    SoakingShoe0889, Oct 31, 2017
    #2
  3. Blu Ray app not playing 3D discs

    Is anybody else having trouble playing 3D Blu Ray discs through their Xbox One X? I've tried 3 different 3D movies and none of them will play.
     
    LanceMcKnuckles, Oct 31, 2017
    #3
  4. napalm 31337 Win User

    XBOX ONE S of INDIA & GAME DISC of USA/UK

    No problem with game discs because the games now are region free, but you will have issue playing DVDs or Blu-ray of different region.
  5. Daft Badger Win User

    I bought a second-hand Xbox 360 CD and when I try to open it an error message appears

    The majority of xbox 360 games are region locked so it sounds like the disc you bought if from a different region than your console.
  6. StuartATrueRed Win User

    #0x91d70005

    If it's a region issue as you have stated, then there is nothing that can be done. The disc might be from a different region, and the blu-ray on the Xbox One is not a region free player, so cannot play movie discs from another region.
  7. steeledwand7664 Win User

    xbox 360

    Xbox 360 Disc games are region locked so it appears the Disc that you bought was for a different region then Saudi Arabia so the best thing to do would be to return the game to where you purchased it and explain it to them.
  8. ArminatorX Win User

    NFS Cabon shows unknown region disc

    Also I thought region issue comes only when you put the disc right? Is it the same for game bought via xbox marketplace?
    Yes, as the download games are basically "images" of an actual disc, the console is tricked into playing the game from the hard drive, but "thinks" it is an actual disc in the drive (that's why you also get unreadable disc errors, even though it's a download
    game that became corrupted).

    So if you bought a console from a different region (e.g. USA or Japan), and you have an account from India, and download a game from the marketplace in India, your console will show you the region error.

    Also, changing the language region of the console won't change the region the disc checks. The console region (PAL, NTSC US and NTSC Japan) is based on the hardware and can't be changed.
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bought xbox in different region, and now have troubles playing discs

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