Bought XBL Gold credit for wrong account

Discus and support Bought XBL Gold credit for wrong account in XBoX on Consoles to solve the problem; I bought 3 months XBL Gold sub yesterday, but for an account which is no longer used. How can I get the sub applied to the correct account?... Discussion in 'XBoX on Consoles' started by michaelmcgreevy, Apr 11, 2018.

  1. michaelmcgreevy
    michaelmcgreevy Guest

    Bought XBL Gold credit for wrong account


    I bought 3 months XBL Gold sub yesterday, but for an account which is no longer used. How can I get the sub applied to the correct account?

    :)
     
    michaelmcgreevy, Apr 11, 2018
    #1
  2. Dr Black Bones
    Dr Black Bones Guest
    absolutely sick of Microsoft

    Just have a credit card or something linked to your account if you want fast purchased to happen, especially for XBL gold.
     
    Dr Black Bones, Apr 11, 2018
    #2
  3. Plasmo88
    Plasmo88 Guest
    Bought gold subscription for wrong account

    Hi Guys

    I accidentally bought gold subscription for an old account i don't use anymore, at first it didn't really bother me because lately i've only been using my account for netflix but now that i've got some new games i want to start playing online but all my
    saved stuff is on my other account, I was wondering if anyone knew a way i could transfer the rest of my subscription to my other account, instead of having to purchase a new subscription

    thanks
     
    Plasmo88, Apr 11, 2018
    #3
  4. Smwutches
    Smwutches Guest

    Bought XBL Gold credit for wrong account

    You would need to contact support to see if they can cancel the subscription and either give you a token for the remaining time to use on the correct account or purchase a new one. 1-800-4my-xbox if you're in the US/Canada or Contact Us | Xbox Support
     
    Smwutches, Apr 11, 2018
    #4
  5. Smwutches Win User

    Bought XBL Gold credit for wrong account

    You would need to contact support to see if they can cancel the subscription and either give you a token for the remaining time to use on the correct account or purchase a new one. 1-800-4my-xbox if you're in the US/Canada or http://support.xbox.com/contact-us
  6. Dr Black Bones Win User

    absolutely sick of Microsoft

    Just have a credit card or something linked to your account if you want fast purchased to happen, especially for XBL gold.
  7. Khirna Win User

    Unable to close Live Account - unknown paid services /points attached to the account

    So you have nothing attached to that account at all? You've never had a gold XBL account attached to your Microsoft Account? No credit cards, paypal accounts, etc.?
  8. Son ALA Win User

    Personal Informations - Live gold

    Did you buy an XBL 3,6 or 12 month card?

    It looks like things have changed when it comes to having XBL Gold.

    Before we could just buy a 12 month card and never have to enter our credit card info but now a credit card is a basic requirement in order to have a Gold account.

    It's even needed if you were to create a Silver account and you wanted to redeem your free 1 month Gold trial.
  9. PalZer0 Win User

    Can you use a Gift Card to Buy Xbox Live?

    Hi OstrichTheGamer.

    -

    Unfortunately, it's currently not possible to use stored credit from Xbox gift cards as a valid payment option for XBL Gold. This is due to the automatic renewal (which is on by default) requiring a valid credit card or Paypal account.
Thema:

Bought XBL Gold credit for wrong account

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