Bought wrong product using gift card and credit card. How to fix the problem?

Discus and support Bought wrong product using gift card and credit card. How to fix the problem? in XBoX on Consoles to solve the problem; Hi, For my first time purchasing something on the Xbox 1 S, I used a $25 gift card to buy Rainbow Six Siege and used a credit card to pay tax. When I... Discussion in 'XBoX on Consoles' started by ValDidenko, May 20, 2018.

  1. ValDidenko
    ValDidenko Guest

    Bought wrong product using gift card and credit card. How to fix the problem?


    Hi,

    For my first time purchasing something on the Xbox 1 S, I used a $25 gift card to buy Rainbow Six Siege and used a credit card to pay tax. When I tried to remove the credit card, I went to another item, ( Fortnite Standard Founders Pack ) selected buy, and
    selected the credit card I wanted to remove. I was hovering over the "Buy" option, but since I was doing this swiftly, I assumed I was hovering over the credit card option , and I accidentally selected. This meant I purchased something I did not want, please
    help me refund this accidental purchase. Thank you for any help.

    :)
     
    ValDidenko, May 20, 2018
    #1
  2. iamscott1962
    iamscott1962 Guest
    avatar store-props (free/paid)

    this is to a moderator/xbox staff member: (regarding xbox avatar store/marketplace)

    instead of using a credit card as a payment option could i use an xbox gift card? say the gift card was $10.00. any time i bought an avatar prop the amount would be deducted from the $10.00, correct? once that amount is gone i'd get another gift card to
    replace it? how do i know how much is left on the gift card?
     
    iamscott1962, May 20, 2018
    #2
  3. how do I share a microsoft gift card that I bought with my bing reward point to a family member

    Can any one please tell me if I can send a Bing reward gift card to family. I bought a $10,00 gift card from Microsoft thru Bing rewards but cant seem to send it to family. they ask for a credit card. I would appreciate if any one can tell me how to share
    with out using a credit card.. Thank U kindly for any help

    Mrs. Sandi Moreland
     
    sandimoreland, May 20, 2018
    #3
  4. Smwutches
    Smwutches Guest

    Bought wrong product using gift card and credit card. How to fix the problem?

    Smwutches, May 20, 2018
    #4
  5. Smwutches Win User

    Bought wrong product using gift card and credit card. How to fix the problem?

    You can try going to http://commerce.microsoft.com to see if you can start a refund there. If not, you'll want to contact support and speak to billing. 1-800-4my-xbox if you're in the US/Canada or http://support.xbox.com/contact-us
  6. iamscott1962 Win User

    avatar store-props (free/paid)

    this is to a moderator/xbox staff member: (regarding xbox avatar store/marketplace)

    instead of using a credit card as a payment option could i use an xbox gift card? say the gift card was $10.00. any time i bought an avatar prop the amount would be deducted from the $10.00, correct? once that amount is gone i'd get another gift card to
    replace it? how do i know how much is left on the gift card?
  7. UNCLE WH0PPER Win User

    Error Code 8C320008

    i have the same problem and i know theres nothing wrong with my credit card because i just bought a game from gamestop with it....someone please find out how to fix this....
  8. RyanCMurray Win User

    Why is the add money to family member, account balance greyed out?

    Hi,

    I know my credit card works fine. It's not my credit card that's the problem, it's choosing the balance I have in my account to buy the gift card.

    Can you fix this please?
  9. 0954lag Win User

    How do I redeem my Xbox Game Pass Ultimate 2 months without a credit card or PayPal?

    This is my second time doing this, I did not have a Credit Card or PayPal Before it is only just now happening.

    I also do not have a Credit Card or PayPal to redeem it with
    It is why I bought a gift card instead of using a credit card..
Thema:

Bought wrong product using gift card and credit card. How to fix the problem?

Loading...
  1. Bought wrong product using gift card and credit card. How to fix the problem? - Similar Threads - Bought wrong product

  2. Bought the wrong edition of a game without knowing.

    in XBoX on Consoles
    Bought the wrong edition of a game without knowing.: Today, I purchased Wreckfest for my friend so we could play together. I sent him the gift but he cannot play it. We soon discovered that since I bought the gift from my Xbox console, that it sent...
  3. I bought the wrong DLC

    in XBoX Games and Apps
    I bought the wrong DLC: Meant to buy the actual game and instead I bought a DLC I spoke to Customer Support. They said they would refund me and they never did. 198b5ba7-76e1-4a9a-a3d7-01d1bfa236bf
  4. I accidentally bought the wrong version of NBA 2k24, and opened the game to realize this....

    in XBoX Accessibility
    I accidentally bought the wrong version of NBA 2k24, and opened the game to realize this....: I accidentally bought the wrong version of NBA 2k24, and opened the game to realize this. When I requested a refund, it was denied because it said i already used the game. Please help...
  5. Bought a DLC of Elden Ring on the wrong Xbox-account

    in XBoX Games and Apps
    Bought a DLC of Elden Ring on the wrong Xbox-account: Hello, I have made a mistake by buying the Elden Ring DLC on the wrong Xbox-account. It was supposed to be a gift for my younger brother, but I bought on my own account instead of his. I don't...
  6. Game Bought on wrong account without my consent.

    in XBoX Accessibility
    Game Bought on wrong account without my consent.: Hi, wierd situation here. Ive recently purchased Forza horizon 5 through game pass on my computer. I installed the Xbox game app and logged in on the account i used on xbox, went ahead and bought...
  7. I bought wrong digital game

    in XBoX Games and Apps
    I bought wrong digital game: I bought football manager for my son in pc format instead of Xbox , but only realised after he redeemed game that he cannot play this on out Mac pc. Can’t get any help on what to do or how to...
  8. I bought the wrong Xbox gamr

    in XBoX Games and Apps
    I bought the wrong Xbox gamr: Hi I bought the Xbox one version of nba 2k24 last night when I have an xbox one series s is there any way I can get a refund on the Xbox one game to help credit it towards the series x/s version...
  9. Bought wrong product using gift card and credit card. How to fix the problem?

    in XBoX on Consoles
    Bought wrong product using gift card and credit card. How to fix the problem?: Hi, For my first time purchasing something on the Xbox 1 S, I used a $25 gift card to buy Rainbow Six Siege and used a credit card to pay tax. When I tried to remove the credit card, I went to...
  10. Bought the wrong product

    in XBoX Games and Apps
    Bought the wrong product: Dear Support, I have accidently bought the wrong product. I have bought 12000 fifa 15 points instead of 12000 fifa 17 points, is it possible to change or can I use it for the same purpose as...