Bought the regular version of Diablo 4 this morning and the store says it can't find it.

william hsia · Jun 7, 2023

I bought Diablo 4 the regular version this morning 6/6/23 and it can't "find" my game. I spoke to someone via chat and they said I have the license for it but for whatever reason it cna't be found in the MSFT store. Not sure what's going on as I have reset my xbox and gone off line and all of the self help I can find. Anyone else run into this problem?

:)

John miears

When I try to buy diablo 4 it tells me that it's not sure what happened there and it saids to try again later

william hsia

Yea I bought it through my xbox via MSFT store for X/S and it's still saying, "Can't find item".

andersonpassos

can you see the purchase here?

https://account.microsoft.com/billing/orders/

andersonpassos

Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

Good evening

Diablo 4 is not available in the Microsoft store, it is sold only for Xbox, the distributor of Diablo on PC is Blizzard.

TheGamingNerd04

Yes,I did get the trial version but I didn't uninstall it when I bought the full version.However,I can't find the trial in the store.

Bought the regular version of Diablo 4 this morning and the store says it can't find it.