Bought Skyrim, was charged, can't download

Discus and support Bought Skyrim, was charged, can't download in XBoX Games and Apps to solve the problem; I purchased Skyrim last night, was given an error code when I tried to download. I did get a Microsoft Purchase Conformation in my email for Skyrim... Discussion in 'XBoX Games and Apps' started by DesmoPilot, Jul 15, 2014.

  1. DesmoPilot
    DesmoPilot Guest

    Bought Skyrim, was charged, can't download


    I purchased Skyrim last night, was given an error code when I tried to download. I did get a Microsoft Purchase Conformation in my email for Skyrim within minutes. When I try to download Skyrim, it shows me a $ price and wants to charge me instead of showing
    download or download again. Help me out here.

    :)
     
    DesmoPilot, Jul 15, 2014
    #1
  2. Marvel123-EE2A7265-730B-41BB-91C0-6C9E3F3A0098
    Marvel123-EE2A7265-730B-41BB-91C0-6C9E3F3A0098 Guest
    Xbox purchase download error

    I just bought a game on demand from xbox live however it told me that I could not purchase and download on this device. But minutes late I got an email saying I got a confirmation that I bought it and I saw I was charged in my bank account however I still
    can't download the game I purchased what should I do?
     
    Marvel123-EE2A7265-730B-41BB-91C0-6C9E3F3A0098, Jul 15, 2014
    #2
  3. ChiTownCS
    ChiTownCS Guest
    Charged for download but not in download history

    Went to download the Mass Effect 3 addon Leviathan this morning. Recieved an error code. Noticed that I had been charged the 800 points but it wasn't listed as purchased. Checked my download history and it's not there.Checked my billing history here and
    the purchase is there. So I can't download what I've bought. Any help would be appreciated.
     
    ChiTownCS, Jul 15, 2014
    #3
  4. MaximumExtreme
    MaximumExtreme Guest

    Bought Skyrim, was charged, can't download

    Delete the incomplete download first then clear the console's cache by going to settings, system, storage, highlight hdd, press y button, select clear cache, then restart your console. After your console restarts click the guide button and scroll right to
    profile, select account management, download history and download the game from there. You shouldn't have any problem.
     
    MaximumExtreme, Jul 15, 2014
    #4
  5. JimSkelton
    JimSkelton Guest
    Same problem except I got to 80% of download then got the error 'can't download skyrim'. Checked region info. Nothing has changed on my account. Finallly got download to restart but it started from zero. Over half day lost so far.
     
    JimSkelton, Sep 9, 2015
    #5
  6. onyxishere
    onyxishere Guest
    Sorry to hear it. However, this thread is over a year old. Can you please create a new one detailing your issue? Thank you.
     
    onyxishere, Nov 1, 2018
    #6
  7. onyxishere Win User

    Bought Skyrim, was charged, can't download

    Sorry to hear it. However, this thread is over a year old. Can you please create a new one detailing your issue? Thank you.
  8. MaximumExtreme Win User

    Bought Skyrim, was charged, can't download

    Delete the incomplete download first then clear the console's cache by going to settings, system, storage, highlight hdd, press y button, select clear cache, then restart your console. After your console restarts click the guide button and scroll right to
    profile, select account management, download history and download the game from there. You shouldn't have any problem.
  9. JimSkelton Win User

    Bought Skyrim, was charged, can't download

    Same problem except I got to 80% of download then got the error 'can't download skyrim'. Checked region info. Nothing has changed on my account. Finallly got download to restart but it started from zero. Over half day lost so far.
  10. Scoobster101 Win User

    I can't finish downloading Black Ops II. It either gives me error "80158113" or just says "Download stopped".

    Thanks dude! Bought Skyrim yesterday and it wouldn't download. It's slow, but I am definitely getting there.
  11. x24hrs2livex Win User

    Elder scrolls III to V on the ONE among other things

    Im in agreement with Burnin. However I would probably be first in line to download Skyrim if it was bought to the One.
Thema:

Bought Skyrim, was charged, can't download

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