bought movie from marketplace, able to dl on 360 but not xbox one

startin early · Sep 19, 2014

I bought Godzilla in HD from Xbox marketplace for Xbox video. Streamed it off of Xbox one in living room. I noticed the video quality was terrible but I attribute that to poor connection. Anyway, I was finishing the movie a different day on Xbox 360 in the
other room and it had the option to download the whole movie, which I'm guessing would mean better video quality. When I returned to the Xbox one to download it, there was no option to download. Am I missing something?

:)

TheCyberAthlete · Sep 19, 2014

Cloud Saves?

I have (2) Xbox 360's how do you save it to the the cloud and go from one Xbox to another? Also If I DL something from Marketplace do I have to DL it on both Xboxes?

AKEEMX101 · Sep 19, 2014

I purchased disney planes on xbox one but it wont play on my Xbox One , but i rented it again on my Xbox360 and it played ? help please..

I purchased the movie Disney planes from Xbox Video on my Xbox One and I was charged , but it wont play the movie , it keep saying cant play video cause am not in the region of my profile .. but I am in the same region being Great Falls , Virginia USA...I
bought the movie planes again but this time on my Xbox 360 in Xbox Video and the movie played , can anyone help me and seeing why this is happen , I can rent movies and it will play on my Xbox 360 , but when I rent movies on my Xbox one , it says cant play
because am not in the region of my profile, FYI just so you know when I first got my Xbox One I was able to play all my movies and TV shows I bought from my Xbox360 but now it's saying the same thing . I just noticed this Yesturday , Sunday December - 15
- 2013 , this is my first time trying to buy a movie on my Xbox One , I was able to buy Killer Instinct Ultra Edition.. I was refunded from Xbox Support for the movie not working on Xbox One..I just want help on getting movies to work..

onyxishere · Sep 19, 2014

No, you're not missing anything. Unfortunately the service is not set up to allow movie downloads to the Xbox One. Hopefully they'll fix that at some point in the future.

onyxishere

No, you're not missing anything. Unfortunately the service is not set up to allow movie downloads to the Xbox One. Hopefully they'll fix that at some point in the future.

Liekos

FWIW - This also seems to apply to movies previously purchased from the 360. In so far as - if you purchased a movie from Xbox Video at any point, you cannot download it on Xbox One - only stream.

So when they pull the movie from the marketplace, you lose the movies you purchased..

chrisfuller212121

I bought it digitally on the xbox marketplace for 360 as well, and am also able to confirm that I was able to purchase it for $10 on the one.

Randzz

[quote user="Captain Beretta"]

Nope. You have to be able to download it from the marketplace. A code isn't going to magically pop up the content off the disc.

[/quote]

Even with a Silver you can still buy & DL stuff from the marketplace right? Even if you can't do it on the 360 per se I think you can purchase it through the marketplace here & then simply DL it when you hook up your 360. I've done that a couple of times,
though granted I've got a Gold membership.

As another poster wrote if you can wait for the GOTY edition that we all know is gonna come. Not only will it have all the DLC it's gonna be more stable.

davemcfly85

FYI no 360 games (including ones that you downloaded from the Marketplace) can be played on the One. so the only thing you would be able to use on the One would be the profile and any media you bought/downloaded.

bought movie from marketplace, able to dl on 360 but not xbox one