Bought jigsaw classic puzzle collections but can't find them

NinetyOsprey88 · Jul 4, 2018

I have paid for a couple of different collections on the jigsaw classic, but they are nowhere to be found. It says that I have to buy them again, but I used my gold that I have earned to purchase them already. Please help

:)

UnfurledHare951 · Jul 4, 2018

downloading

Why I spend gold on new collections of puzzles for classic jigsaw ,but can't downloading

MaterialSteak4 · Jul 4, 2018

Jigsaw Jam 1.4.1612.503 Sucks

The Jigsaw Jam puzzle is useless now. I've complete all 4 collections, and can't go further.

Also, in collection 4, I have completed all 6 puzzles without error, and only received 1 star rating. It doesn't make sense, you can't go forward, there are no options, so JIGSAW JAM is useless.

Classic Jigsaw is a great puzzle. Why can't you improve Jigsaw Jam to work properly, with options to go forward???

Wishcatcher · Jul 4, 2018

Hello,

Check 1st if its recorded on your account > Sign in to your Microsoft account

If you see the purchase, restart your computer. If not contact Xbox live helpdesk > Contact Us | Xbox Support

Regards,

itzjustARTYOM · Nov 2, 2018

well Fellow Ambassador Answered very well but Try to Re Download Your profile on your dashboard So that usually helps

itzjustARTYOM

well Fellow Ambassador Answered very well but Try to Re Download Your profile on your dashboard So that usually helps

Wishcatcher

Hello,

Check 1st if its recorded on your account > https://account.microsoft.com/billing/orders?forcedSignIn=1

If you see the purchase, restart your computer. If not contact Xbox live helpdesk > https://support.xbox.com/contact-us

Regards,

StoicStream2864

and now, magically, they have reappeared. I'd restarted the app several times, closed and reopened the Classic Jigsaw section repeatedly each time and the puzzle sets were gone. Now they are (at least mostly) there. I can't be sure all of them are, because
I didn't write down all the new ones I recently bought, but the ones I was specifically looking for suddenly reappeared the 5th time I reopened the Classic Jigsaw link.

PattiZi

Does anyone know how to delete jigsaw puzzle collections when they are completed.. It is one of my favorite games, but when I download them and can't DELETE them .. I don't want to use all my space for puzzles..

PLEASE HELP ME DELETE THE COMPLETED JIGSAW PUZZLES.

Thanks

PZ

Mister Cizl

Hey ZonateChalk421! You can purchase new collections in the classic jigsaw, the collections in jigsaw jam are the only ones available in that section. Thanks!

Bought jigsaw classic puzzle collections but can't find them