Bought Game Pass Ultimate through the console but won't recognize it if I try to use a PC

Thanks for contacting us my name is Samy, I am an Xbox Gamer and I will be helping you today.

How are you, RP42SJU?

Make sure the account that has the subscription is logged into the Microsoft Store app on your Windows 10. Open the app and in the upper right corner you can check the account, log out and log in to the account that has the subscription.

After that check, if using the Microsoft Store app you can install a game.

It depends on what you bought. There's Game Pass for Console, Game Pass for PC, and Game Pass Ultimate.

If you only bought Game Pass for console, then it won't work on a PC.

Game Pass Ultimate includes both version of Game Pass plus a Gold subscription. So if you bought Game Pass Ultimate, you should have access in both places.

Game Pass Ultimate is just a bundled subscription for Gold, Game Pass for Console, and Game Pass for PC. It doesn't change what games are available through Game Pass. Game Pass for Console has more games included than Game Pass for PC, so you won't see
all of the same games. Control is only available through Game Pass for Console so you won't have access on the PC. EA Play is also only currently available through the console and will be added for PC sometimes this year.

Game Pass Core is primarily for console. It won't do anything on PC. You would need either PC Game Pass or Game Pass Ultimate if you're using PC.

I have same problem, xbox app on pc won't recognize i have game pass ultimate. Mobile app dose.even on web it reflects, not chaked on consol. Microsoft store late me download, install & play game pass games.

It seems there is issue whith pc app. All usual measures does not help me.