Bought Game Pass Ultimate, can't play games on PC unless I pay more

Discus and support Bought Game Pass Ultimate, can't play games on PC unless I pay more in XBoX on Windows to solve the problem; So I just bought the Game Pass Ultimate, i had the normal Game Pass on my xbox before and it works fine. But after i downloaded the xbox beta app, i do... Discussion in 'XBoX on Windows' started by AutomatischGut, Jul 27, 2019.

  1. Bought Game Pass Ultimate, can't play games on PC unless I pay more


    So I just bought the Game Pass Ultimate, i had the normal Game Pass on my xbox before and it works fine. But after i downloaded the xbox beta app, i do not have access to the games on pc unless i pay 3,99 (now only 1). Is it an error or do i really have
    to pay extra to get what i paid for?

    :)
     
    AutomatischGut, Jul 27, 2019
    #1
  2. AutomatischGut Win User

    Bought Game Pass Ultimate, can't play games on PC unless I pay more

    Thanks for the tip, i restarted my pc and checked if i the right account is connected or not. the gaming account is correct, but the store account isnt (it is @outlook, should be @gmail tho). When i click on it to change this, i get redirected to my actual
    account (@gmail), so I cant change it
    I figured it out, i changed my account in the microsoft store so now its working.

    Thanks!
  3. Njal the Blue Win User

    Bought Game Pass Ultimate, can't play games on PC unless I pay more

    Your PC will need to be on the 1903 Windows 10 build, to download the Game Pass for Pc (beta) app. As stated, you also need to be logged into the same account you purchased Game Pass Ultimate on.
  4. Allebas Win User

    Bought Game Pass Ultimate, can't play games on PC unless I pay more

    Hi AutomatishGut,

    Have you tried restarting your PC and make sure your PC have the lastest Windows update? If you have Game Pass Ultimate you shouldn't have to pay anything extra. That want Game Pass Ultimate is. Also, make sure your using the same Microsoft account for
    Xbox on the Microsoft store. Go into the Setting of Xbox Beta App and what account do you see? Do you see your account?
  5. XBF Diego M Win User

    Bought Game Pass Ultimate, can't play games on PC unless I pay more

    Hey
    AutomatischGut
    ,



    Thank you for letting us know that the issue has been fixed. We'll be locking the thread as the issue has been resolved. If you ever require any help with any other issues please feel free to come back to the Xbox Forums for further assistance.



    Thank you again and have a great day!
  6. AutomatischGut Win User

    Bought Game Pass Ultimate, can't play games on PC unless I pay more

    Thanks for the tip, i restarted my pc and checked if i the right account is connected or not. the gaming account is correct, but the store account isnt (it is @outlook, should be @gmail tho). When i click on it to change this, i get redirected to my actual
    account (@gmail), so I cant change it
Thema:

Bought Game Pass Ultimate, can't play games on PC unless I pay more

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