Bought 'game credits' in Xbox. It didn't not give me any credits

Discus and support Bought 'game credits' in Xbox. It didn't not give me any credits in XBoX Games and Apps to solve the problem; So I bought game credits for 9.99$ + tax (almost 1$) And it sent me an email saying my payment went through and it was okay, but I didn't receive any... Discussion in 'XBoX Games and Apps' started by Valor Koa, Mar 29, 2023.

  1. Valor Koa
    Valor Koa Guest

    Bought 'game credits' in Xbox. It didn't not give me any credits


    So I bought game credits for 9.99$ + tax (almost 1$)

    And it sent me an email saying my payment went through and it was okay, but I didn't receive any code for the in game credits (overwatch 2)

    :)
     
    Valor Koa, Mar 29, 2023
    #1
  2. DeniqL Win User

    Bought 'game credits' in Xbox. It didn't not give me any credits

  3. Valor Koa Win User

    Bought 'game credits' in Xbox. It didn't not give me any credits

    It's a PC in game credits gift card...
  4. DeniqL Win User

    Bought 'game credits' in Xbox. It didn't not give me any credits

  5. Valor Koa Win User

    Bought 'game credits' in Xbox. It didn't not give me any credits

    Yes it is there and I also received an email saying my transaction is confirmed and completed.
  6. DeniqL Win User

    Bought 'game credits' in Xbox. It didn't not give me any credits

    Ok please try deleting your account´s cache

    Delete account Cache

    Remove Account:

    1. Press the Xbox button.

    2. Select System > Settings > Account > Remove accounts.

    3. Select the account that you want to remove, and then Remove.

    4. Close.

    Power Cycle:

    1. Turn off your console by holding the Xbox button on the front of the console for approximately 10 seconds. The console will turn off.

    2. Wait for 5 minutes and then turn your console back on by pressing the Xbox button on the console or the Xbox button on your controller.

    Add Account:

    1. Press the Xbox button.

    2. Select your gamerpic in the upper-left corner of the screen, move all the way down and select Add new.

    3. Enter the Email Address and the Password.

    4. Read the Microsoft Service Agreement and Privacy Statement, and then select I Accept.

    5. Follow the steps to configure your Sign-In & Security preferences to add your Microsoft account to your Xbox console again.

    After that, check for your currency again.
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Bought 'game credits' in Xbox. It didn't not give me any credits

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