Bought and OK but they want $$$ again

Discus and support Bought and OK but they want $$$ again in XBoX Games and Apps to solve the problem; Hi! I bought Gotham Season 1 for streaming but when I try to view I am asked to pay again. Not willing to pay twice. What can I do? THX, Daniel... Discussion in 'XBoX Games and Apps' started by DALPRU, Jul 1, 2016.

  1. DALPRU
    DALPRU Guest

    Bought and OK but they want $$$ again


    Hi!

    I bought Gotham Season 1 for streaming but when I try to view I am asked to pay again. Not willing to pay twice. What can I do?

    THX, Daniel

    :)
     
    DALPRU, Jul 1, 2016
    #1
  2. cod

    Bought cod, infinite Warfare, but halfway through the game works not they? Want to download it again, but I do not want to pay again
     
    MikaelJansson_716, Jul 1, 2016
    #2
  3. Bought on release then sold...any better now?

    OK - bought it again - initially OK but then just turned into another lag fest...shouldn't have bothered.
     
    Snotty Chunks, Jul 1, 2016
    #3
  4. ngocphi
    ngocphi Guest

    Bought and OK but they want $$$ again

    Because. You need to download from your do woad history not from the marketplace
     
    ngocphi, Jul 2, 2016
    #4
  5. DALPRU
    DALPRU Guest
    'do woad'? sorry, gets me.

    I am streaming for some years by now and it always worked the same on xbox360: u click on BUY, u get confirmation of transaction, then u pick 1st episode and stream it onto your TV.

    This time, when i click on 'view' i am asked to pay the single episode again.

    it is the first time, i encounter this.

    to explain: i do this all on the xbox! not pc

    but thanks for your reply!!!
     
    DALPRU, Jul 2, 2016
    #5
  6. onyxishere
    onyxishere Guest
    That's not good. If you are watching the show in the tv app but are still being asked to pay you should call phone support for more assistance. If you live in North America dial 1-800-469-9269. If you do not then click the link below to get the number
    for your region.

    support.xbox.com/contact-us
     
    onyxishere, Jul 2, 2016
    #6
  7. DALPRU
    DALPRU Guest
    Thanks for your posts!

    Microsoft-support said, they will refund the money since problem could not be solved.

    Greetings!
     
    DALPRU, Nov 2, 2018
    #7
  8. ngocphi Win User

    Bought and OK but they want $$$ again

    Because. You need to download from your do woad history not from the marketplace
  9. DALPRU Win User

    Bought and OK but they want $$$ again

    'do woad'? sorry, gets me.

    I am streaming for some years by now and it always worked the same on xbox360: u click on BUY, u get confirmation of transaction, then u pick 1st episode and stream it onto your TV.

    This time, when i click on 'view' i am asked to pay the single episode again.

    it is the first time, i encounter this.

    to explain: i do this all on the xbox! not pc

    but thanks for your reply!!!
  10. onyxishere Win User

    Bought and OK but they want $$$ again

    That's not good. If you are watching the show in the tv app but are still being asked to pay you should call phone support for more assistance. If you live in North America dial 1-800-469-9269. If you do not then click the link below to get the number
    for your region.

    support.xbox.com/contact-us
  11. DALPRU Win User

    Bought and OK but they want $$$ again

    Thanks for your posts!

    Microsoft-support said, they will refund the money since problem could not be solved.

    Greetings!
  12. Snotty Chunks Win User

    Bought on release then sold...any better now?

    OK - bought it again - initially OK but then just turned into another lag fest...shouldn't have bothered.
Thema:

Bought and OK but they want $$$ again

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