Bought an Xbox one X on November 24th 2017

Susaiyantrunx · Dec 24, 2017

Hi, I recently purchased my Xbox one X on November 24th 2017, the $499 new system did not come with any games pre-loaded. Not even a month later I see a commercial stating "Buy an Xbox One X and receive PUBG FREE" My question is
do I an Xbox One X owner get a FREE copy of PlayerUnknown Battleground? It's kinda lame that I haven't received a digital code of the game considering as how this is a way to boost Xbox One X sales and I bought mine within a month of the promotion. Most retailers
will honor such deals as long as the promotion was within a 30-day purchase. Will you be so kind as to honor this deal for me?

:)

Bayron911GT · Dec 24, 2017

30,000 Reward Points from Xbox One S Purchase

On November 24th I bought an Xbox One S, I used to own an Xbox 360. I am also a Xbox Reward Program Member, so I was wondering, when will I receive my 30,000 Reward Points as Stated on this link: Xbox Live Rewards

I bought my console in the Microsoft Store.

Thanks.

WOLVERINES1997 · Dec 24, 2017

Missing 50k bonus rewards for upgrading to xbox one s from xbox one

Hello I bought an xbox one s on November 24th order number 12288940270. I am due for 50k bonus reward points for upgrading from xbox one but still do not see it in my account. My email for xbox is *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. *** and my gamertag is

ONEEYEDKILLAh · Dec 25, 2017

I would recommend contacting billing support to see if there is any consolation they can offer you for this inconvenience. No one on the forum would have the tools to help with this, but they would if anything is possible. This site
should have the number for your area Customer Support or you can do a live chat for billing here Contact Us | Xbox Support .

Ishan8123 · Dec 25, 2017

Hi, your best option is to contact your retailers.

If you bought it from Microsoft, I would suggest contacting Xbox Support here-Contact Us | Xbox Support and they might be able to hook you up with a code.

Hope this helps!

Gamingboy177 (Sam) · Nov 2, 2018

Its unlikely, as you didn't purchase it within the promotional offer. But you could check with retailers, or official Xbox Support.

Gamingboy177 (Sam)

Its unlikely, as you didn't purchase it within the promotional offer. But you could check with retailers, or official Xbox Support.

ONEEYEDKILLAh

I would recommend contacting billing support to see if there is any consolation they can offer you for this inconvenience. No one on the forum would have the tools to help with this, but they would if anything is possible. This site
should have the number for your area http://support.xbox.com/contact-us?isChatCallAvailable=false or you can do a live chat for billing here http://support.xbox.com/contact-us .

Ishan8123

Hi, your best option is to contact your retailers.

If you bought it from Microsoft, I would suggest contacting Xbox Support here-http://support.xbox.com/en-US/contact-us and they might be able to hook you up with a code.

Hope this helps!

SquallyGenie094

The Sims 4 Deluxe Party Edition

24th November 2017

The pre-order bonus stopped in December 2017.

Scythe NL

Your warranty expired? The Xbox One X came out in november 2017. With 2 year warranty, that would mean the very first X will run out of warranty in november 2019.

Bought an Xbox one X on November 24th 2017